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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2021
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Transition Period from _______________ to _______________
Commission File Number
001-32205
___________________________________________________________
cbre-20210930_g1.jpg
CBRE GROUP, INC.
(Exact name of registrant as specified in its charter)
___________________________________________________________
Delaware94-3391143
(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)Identification No.)
2100 McKinney Avenue, Suite 1250
Dallas, Texas
75201
(Address of principal executive offices)(Zip Code)
(214) 979-6100
(Registrant's telephone number, including area code)
_____________________________________________________________________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A Common Stock, $0.01 par value per share“CBRE”New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes      No  
The number of shares of Class A common stock outstanding at October 22, 2021 was 334,665,866.


Table of contents

FORM 10-Q
September 30, 2021
TABLE OF CONTENTS
Page


Table of contents
PART I – FINANCIAL INFORMATION
Item 1.    Financial Statements
CBRE GROUP, INC.
CONSOLIDATED BALANCE SHEETS
(Unaudited)
(Dollars in thousands, except share data)
September 30,
2021
December 31,
2020
ASSETS
Current Assets:
Cash and cash equivalents$2,767,820 $1,896,188 
Restricted cash108,302 143,059 
Receivables, less allowance for doubtful accounts of $100,889 and $95,533 at September 30, 2021 and December 31, 2020, respectively
4,445,790 4,394,954 
Warehouse receivables1,409,038 1,411,170 
Prepaid expenses354,682 294,992 
Contract assets331,910 318,191 
Income taxes receivable182,338 93,756 
Other current assets475,548 293,321 
Total Current Assets10,075,428 8,845,631 
Property and equipment, net of accumulated depreciation and amortization of $1,231,920 and $1,074,887 at September 30, 2021 and December 31, 2020, respectively
722,646 815,009 
Goodwill3,874,743 3,821,609 
Other intangible assets, net of accumulated amortization of $1,696,577 and $1,556,537 at September 30, 2021 and December 31, 2020, respectively
1,345,646 1,367,913 
Operating lease assets973,335 1,020,352 
Investments in unconsolidated subsidiaries (with $397,704 and $116,314 at fair value at September 30, 2021 and December 31, 2020, respectively)
845,621 452,365 
Non-current contract assets144,563 153,636 
Real estate under development396,285 277,630 
Non-current income taxes receivable27,415 43,555 
Deferred tax assets, net83,263 91,529 
Investments held in trust - special purpose acquisition company402,519 402,501 
Other assets, net838,896 747,413 
Total Assets$19,730,360 $18,039,143 
LIABILITIES AND EQUITY
Current Liabilities:
Accounts payable and accrued expenses$2,604,640 $2,692,939 
Compensation and employee benefits payable1,466,004 1,287,383 
Accrued bonus and profit sharing1,182,150 1,183,786 
Operating lease liabilities228,421 208,526 
Contract liabilities195,145 162,045 
Income taxes payable174,522 57,892 
Warehouse lines of credit (which fund loans that U.S. Government Sponsored Enterprises have committed to purchase)1,383,772 1,383,964 
Other short-term borrowings5,311 5,330 
Current maturities of long-term debt 1,514 
Other current liabilities195,589 160,604 
Total Current Liabilities7,435,554 7,143,983 
Long-term debt, net of current maturities1,843,849 1,380,202 
Non-current operating lease liabilities1,028,931 1,116,795 
Non-current tax liabilities122,603 87,954 
Non-current income taxes payable54,761 54,761 
Deferred tax liabilities, net156,197 124,485 
Other liabilities687,786 625,303 
Total Liabilities11,329,681 10,533,483 
Commitments and contingencies  
Non-controlling interest subject to possible redemption - special purpose acquisition company402,519 385,573 
Equity:
CBRE Group, Inc. Stockholders’ Equity:
Class A common stock; $0.01 par value; 525,000,000 shares authorized; 334,642,584 and 335,561,345 shares issued and outstanding at September 30, 2021 and December 31, 2020, respectively
3,346 3,356 
Additional paid-in capital938,784 1,074,639 
Accumulated earnings7,674,639 6,530,057 
Accumulated other comprehensive loss(654,176)(529,726)
Total CBRE Group, Inc. Stockholders’ Equity7,962,593 7,078,326 
Non-controlling interests35,567 41,761 
Total Equity7,998,160 7,120,087 
Total Liabilities and Equity$19,730,360 $18,039,143 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(Dollars in thousands, except share and per share data)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Revenue$6,798,327 $5,645,142 $19,195,819 $16,915,694 
Costs and expenses:
Cost of revenue5,258,947 4,564,579 14,995,252 13,676,790 
Operating, administrative and other1,025,681 794,227 2,811,224 2,355,099 
Depreciation and amortization122,564 127,725 363,727 357,903 
Asset impairments   75,171 
Total costs and expenses6,407,192 5,486,531 18,170,203 16,464,963 
Gain on disposition of real estate18,530 52,797 19,615 75,132 
Operating income409,665 211,408 1,045,231 525,863 
Equity income from unconsolidated subsidiaries163,809 32,376 459,535 72,487 
Other income7,693 7,947 22,470 12,974 
Interest expense, net of interest income11,038 17,829 34,916 51,795 
Income before provision for income taxes570,129 233,902 1,492,320 559,529 
Provision for income taxes133,507 49,062 343,279 119,047 
Net income436,622 184,840 1,149,041 440,482 
Less: Net income attributable to non-controlling interests879 708 4,459 2,258 
Net income attributable to CBRE Group, Inc.$435,743 $184,132 $1,144,582 $438,224 
Basic income per share:
Net income per share attributable to CBRE Group, Inc.$1.30 $0.55 $3.41 $1.31 
Weighted average shares outstanding for basic income per share335,364,942 335,287,245 335,621,337 335,128,531 
Diluted income per share:
Net income per share attributable to CBRE Group, Inc.$1.28 $0.55 $3.37 $1.30 
Weighted average shares outstanding for diluted income per share340,337,159 337,665,848 339,805,292 338,255,859 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
(Dollars in thousands)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Net income$436,622 $184,840 $1,149,041 $440,482 
Other comprehensive (loss) income:
Foreign currency translation (loss) gain(90,244)106,201 (124,188)(40,237)
Amounts reclassified from accumulated other comprehensive loss to interest expense, net of tax110 106 324 320 
Unrealized holding gains (losses) on available for sale debt securities, net of tax215 811 (971)1,311 
Other, net105  105 (13,045)
Total other comprehensive (loss) income(89,814)107,118 (124,730)(51,651)
Comprehensive income346,808 291,958 1,024,311 388,831 
Less: Comprehensive income attributable to non-controlling interests677 708 4,179 2,258 
Comprehensive income attributable to CBRE Group, Inc.$346,131 $291,250 $1,020,132 $386,573 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(Dollars in thousands)

Nine Months Ended
September 30,
20212020
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income$1,149,041 $440,482 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization363,727 357,903 
Amortization of financing costs5,080 4,632 
Gains related to mortgage servicing rights, premiums on loan sales and sales of other assets(198,131)(179,506)
Asset impairments 75,171 
Net realized and unrealized gains, primarily from investments(26,898)(12,974)
Provision for doubtful accounts24,489 49,498 
Net compensation expense for equity awards133,308 41,841 
Equity income from unconsolidated subsidiaries(459,535)(72,487)
Distribution of earnings from unconsolidated subsidiaries382,831 103,796 
Proceeds from sale of mortgage loans12,767,544 11,565,281 
Origination of mortgage loans(12,712,118)(11,727,227)
(Decrease) increase in warehouse lines of credit(192)214,659 
Tenant concessions received18,645 28,617 
Purchase of equity securities(5,281)(8,932)
Proceeds from sale of equity securities6,856 11,210 
Increase in real estate under development(123,580)(68,178)
(Increase) decrease in receivables, prepaid expenses and other assets (including contract and lease assets)(255,161)610,058 
Decrease in accounts payable and accrued expenses and other liabilities (including contract and lease liabilities)(107,756)(98,977)
Increase (decrease) in compensation and employee benefits payable and accrued bonus and profit sharing176,413 (550,932)
Decrease in net income taxes receivable/payable42,100 118,736 
Other operating activities, net18,739 (12,313)
Net cash provided by operating activities1,200,121 890,358 
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures(121,409)(190,546)
Acquisition of businesses, including net assets acquired, intangibles and goodwill, net of cash acquired(71,373)(25,923)
Contributions to unconsolidated subsidiaries(400,967)(72,058)
Distributions from unconsolidated subsidiaries63,776 66,409 
Other investing activities, net(25,433)15,631 
Net cash used in investing activities(555,406)(206,487)
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
(Unaudited)
(Dollars in thousands)

Nine Months Ended
September 30,
20212020
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from revolving credit facility 835,671 
Repayment of revolving credit facility (835,671)
Proceeds from notes payable on real estate71,157 40,263 
Repayment of notes payable on real estate(13,944)(24,704)
Proceeds from issuance of 2.500% senior notes
492,255  
Repurchase of common stock(188,285)(50,028)
Acquisition of businesses (cash paid for acquisitions more than three months after purchase date)(3,421)(34,400)
Units repurchased for payment of taxes on equity awards(36,747)(41,627)
Non-controlling interest contributions652 1,977 
Non-controlling interest distributions(4,026)(2,471)
Other financing activities, net(42,767)(30,050)
Net cash provided by (used in) financing activities274,874 (141,040)
Effect of currency exchange rate changes on cash and cash equivalents and restricted cash(82,714)9,981 
NET INCREASE IN CASH AND CASH EQUIVALENTS AND RESTRICTED CASH836,875 552,812 
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, AT BEGINNING OF PERIOD2,039,247 1,093,745 
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, AT END OF PERIOD$2,876,122 $1,646,557 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid during the period for:
Interest$29,131 $60,415 
Income tax payments, net$220,955 $4,137 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF EQUITY
(Unaudited)
(Dollars in thousands)

CBRE Group, Inc. Stockholders'
Class A
common
stock
Additional
paid-in
capital
Accumulated
earnings
Accumulated 
other
comprehensive loss
Non-
controlling
interests
Total
Balance at June 30, 2021$3,357 $1,001,832 $7,238,896 $(564,564)$41,155 $7,720,676 
Net income— — 435,743 — 879 436,622 
Net compensation expense for equity awards— 48,075 — — — 48,075 
Units repurchased for payment of taxes on equity awards— (472)— — — (472)
Repurchase of common stock(11)(99,999)— — — (100,010)
Foreign currency translation loss— — — (90,042)(202)(90,244)
Amounts reclassified from accumulated other comprehensive loss to interest expense, net of tax— — — 110 — 110 
Unrealized holding gains on available for sale debt securities, net of tax— — — 215 — 215 
Contributions from non-controlling interests— — — — 125 125 
Distributions to non-controlling interests— — — — (649)(649)
Other— (10,652)— 105 (5,741)(16,288)
Balance at September 30, 2021$3,346 $938,784 $7,674,639 $(654,176)$35,567 $7,998,160 

CBRE Group, Inc. Stockholders'
Class A
common
stock
Additional
paid-in
capital
Accumulated
earnings
Accumulated 
other
comprehensive loss
Non-
controlling
interests
Total
Balance at June 30, 2020$3,352 $1,046,999 $6,032,160 $(838,517)$41,057 $6,285,051 
Net income— — 184,132 — 708 184,840 
Net compensation expense for equity awards— 22,137 — — — 22,137 
Units repurchased for payment of taxes on equity awards— (4,269)— — — (4,269)
Foreign currency translation gain— — — 106,201 — 106,201 
Amounts reclassified from accumulated other comprehensive loss to interest expense, net of tax— — — 106 — 106 
Unrealized holding gains on available for sale debt securities, net of tax— — — 811 — 811 
Contributions from non-controlling interests— — — — 549 549 
Distributions to non-controlling interests— — — — (1,379)(1,379)
Other2 (18)— — 271 255 
Balance at September 30, 2020$3,354 $1,064,849 $6,216,292 $(731,399)$41,206 $6,594,302 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
CONSOLIDATED STATEMENTS OF EQUITY (Continued)
(Unaudited)
(Dollars in thousands)

CBRE Group, Inc. Stockholders'
Class A
common
stock
Additional
paid-in
capital
Accumulated
earnings
Accumulated 
other
comprehensive loss
Non-
controlling
interests
Total
Balance at December 31, 2020$3,356 $1,074,639 $6,530,057 $(529,726)$41,761 $7,120,087 
Net income— — 1,144,582 — 4,459 1,149,041 
Net compensation expense for equity awards— 133,308 — — — 133,308 
Units repurchased for payment of taxes on equity awards— (36,747)— — — (36,747)
Repurchase of common stock(22)(188,263)— — — (188,285)
Foreign currency translation loss— — — (123,908)(280)(124,188)
Amounts reclassified from accumulated other comprehensive loss to interest expense, net of tax— — — 324 — 324 
Unrealized holding losses on available for sale debt securities, net of tax— — — (971)— (971)
Contributions from non-controlling interests— — — — 652 652 
Distributions to non-controlling interests— — — — (4,026)(4,026)
Other12 (44,153)— 105 (6,999)(51,035)
Balance at September 30, 2021$3,346 $938,784 $7,674,639 $(654,176)$35,567 $7,998,160 
CBRE Group, Inc. Stockholders'
Class A
common
stock
Additional
paid-in
capital
Accumulated
earnings
Accumulated 
other
comprehensive loss
Non-
controlling
interests
Total
Balance at December 31, 2019$3,348 $1,115,944 $5,793,149 $(679,748)$40,419 $6,273,112 
Net income— — 438,224 — 2,258 440,482 
Net compensation expense for equity awards— 41,841 — — — 41,841 
Units repurchased for payment of taxes on equity awards— (41,627)— — — (41,627)
Repurchase of common stock(11)(50,017)— — — (50,028)
Foreign currency translation loss — — — (40,237)— (40,237)
Amounts reclassified from accumulated other comprehensive loss to interest expense, net of tax— — — 320 — 320 
Unrealized holding gains on available for sale debt securities, net of tax— — — 1,311 — 1,311 
Contributions from non-controlling interests— — — — 1,977 1,977 
Distributions to non-controlling interests— — — — (2,471)(2,471)
Other17 (1,292)(15,081)(13,045)(977)(30,378)
Balance at September 30, 2020$3,354 $1,064,849 $6,216,292 $(731,399)$41,206 $6,594,302 
The accompanying notes are an integral part of these consolidated financial statements.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

1.    Basis of Presentation

Readers of this Quarterly Report on Form 10-Q (Quarterly Report) should refer to the audited financial statements and notes to consolidated financial statements of CBRE Group, Inc., a Delaware corporation (which may be referred to in these financial statements as “the company,” “we,” “us” and “our”), for the year ended December 31, 2020, which are included in our 2020 Annual Report on Form 10-K (2020 Annual Report), filed with the United States Securities and Exchange Commission (SEC) and also available on our website (www.cbre.com), since we have omitted from this Quarterly Report certain footnote disclosures which would substantially duplicate those contained in such audited financial statements. You should also refer to Note 2, Significant Accounting Policies, in the notes to consolidated financial statements in our 2020 Annual Report for further discussion of our significant accounting policies and estimates.

Considerations Related to the Covid-19 Pandemic

The Covid-19 pandemic has primarily impacted the property sales and leasing lines of business in the Advisory Services segment. Many property owners and occupiers initially put transactions on hold and withdrew existing mandates, sharply reducing sales and leasing volumes. The effects of Covid-19 have eased significantly in 2021 as global economic conditions have improved. Nevertheless Covid-19 continues to pose public health challenges that impact our operations, particularly as new strains spread and vaccine administration is slow in parts of the world. As of the date of this Quarterly Report, the majority of workers remain out of their offices and occupier confidence in making long-term office leasing decisions has not returned to pre-pandemic levels.

See Note 5 (Fair Value Measurements) and Note 10 (Commitments and Contingencies) for further discussion of Covid-19 considerations.

Financial Statement Preparation

The accompanying consolidated financial statements have been prepared in accordance with the rules applicable to quarterly reports on Form 10-Q and include all information and footnotes required for interim financial statement presentation, but do not include all disclosures required under accounting principles generally accepted in the United States (U.S.), or GAAP, for annual financial statements. In our opinion, all adjustments (consisting of normal recurring adjustments, except as otherwise noted) considered necessary for a fair presentation have been included. The preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions about future events, including the impact Covid-19 may have on our business. These estimates and the underlying assumptions affect the reported amounts of assets, liabilities, revenues and expenses. Such estimates include the value of goodwill, intangibles and other long-lived assets, real estate assets, accounts receivable, contract assets, operating lease assets, investments in unconsolidated subsidiaries and assumptions used in the calculation of income taxes, retirement and other post-employment benefits, among others. These estimates and assumptions are based on our best judgment. We evaluate our estimates and assumptions on an ongoing basis using historical experience and other factors, including consideration of the current economic environment, and adjust such estimates and assumptions when facts and circumstances dictate. As future events and their effects cannot be determined with precision, actual results could differ significantly from these estimates. Changes in these estimates resulting from continuing changes in the economic environment will be reflected in the financial statements in future periods.

Certain reclassifications have been made to the 2020 financial statements to conform with the 2021 presentation.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
2.    New Accounting Pronouncements

Recent Accounting Pronouncements Pending Adoption

In March 2020 and January 2021, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” and ASU 2021-01, “Reference Rate Reform: Scope,” respectively. Together, the ASUs provide temporary optional expedients and exceptions to the U.S. GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. This guidance is effective for a limited time for all entities through December 31, 2022. We are evaluating the effect that this guidance will have on our consolidated financial statements and related disclosures.

In July 2021, the FASB issued ASU 2021-05, “Leases (Topic 842): Lessors-Certain Leases with Variable Lease Payments (Topic 842).” The ASU amends the lease classification requirements for lessors to align them with practice under Topic 840. Lessors should classify and account for a lease with variable lease payments that do not depend on a reference index or a rate as an operating lease if certain criteria are met. This guidance is effective for fiscal years beginning after December 15, 2021, and interim periods within those fiscal years. We are evaluating the effect that this guidance will have on our consolidated financial statements and related disclosures, but do not expect it to have a material impact.
3.    Warehouse Receivables & Warehouse Lines of Credit

Our wholly-owned subsidiary CBRE Capital Markets, Inc. (CBRE Capital Markets) is a Federal Home Loan Mortgage Corporation (Freddie Mac) approved Multifamily Program Plus Seller/Servicer and an approved Federal National Mortgage Association (Fannie Mae) Aggregation and Negotiated Transaction Seller/Servicer. In addition, CBRE Capital Markets’ wholly-owned subsidiary CBRE Multifamily Capital, Inc. (CBRE MCI) is an approved Fannie Mae Delegated Underwriting and Servicing (DUS) Seller/Servicer and CBRE Capital Markets’ wholly-owned subsidiary CBRE HMF, Inc. (CBRE HMF) is a U.S. Department of Housing and Urban Development (HUD) approved Non-Supervised Federal Housing Authority (FHA) Title II Mortgagee, an approved Multifamily Accelerated Processing (MAP) lender and an approved Government National Mortgage Association (Ginnie Mae) issuer of mortgage-backed securities (MBS). Under these arrangements, before loans are originated through proceeds from warehouse lines of credit, we obtain either a contractual loan purchase commitment from either Freddie Mac or Fannie Mae or a confirmed forward trade commitment for the issuance and purchase of a Fannie Mae or Ginnie Mae MBS that will be secured by the loans. The warehouse lines of credit are generally repaid within a one-month period when Freddie Mac or Fannie Mae buys the loans or upon settlement of the Fannie Mae or Ginnie Mae MBS, while we retain the servicing rights. Loans are funded at the prevailing market rates. We elect the fair value option for all warehouse receivables. At September 30, 2021 and December 31, 2020, all of the warehouse receivables included in the accompanying consolidated balance sheets were either under commitment to be purchased by Freddie Mac or had confirmed forward trade commitments for the issuance and purchase of Fannie Mae or Ginnie Mae mortgage-backed securities that will be secured by the underlying loans.

A rollforward of our warehouse receivables is as follows (dollars in thousands):
Beginning balance at December 31, 2020$1,411,170 
Origination of mortgage loans12,712,118 
Gains (premiums on loan sales)61,870 
Proceeds from sale of mortgage loans:
Sale of mortgage loans(12,705,674)
Cash collections of premiums on loan sales(61,870)
Proceeds from sale of mortgage loans(12,767,544)
Net decrease in mortgage servicing rights included in warehouse receivables(8,576)
Ending balance at September 30, 2021$1,409,038 
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
The following table is a summary of our warehouse lines of credit in place as of September 30, 2021 and December 31, 2020 (dollars in thousands):
September 30, 2021December 31, 2020
LenderCurrent
Maturity
PricingMaximum
Facility
Size
Carrying
Value
Maximum
Facility
Size
Carrying
Value
JP Morgan Chase Bank, N.A. (JP Morgan) (1)
10/17/2022
daily floating rate SOFR rate plus 1.60%
$985,000 $734,815 $1,585,000 $561,726 
JP Morgan10/17/2022
daily floating rate SOFR rate plus 2.75%
15,000 3,003 15,000  
Fannie Mae Multifamily As Soon As Pooled Plus Agreement and Multifamily As Soon As Pooled Sale Agreement (ASAP) Program (2)
Cancelable
anytime
daily one-month LIBOR plus 1.45%, with a
LIBOR floor of 0.25%
650,000 31,485 450,000 132,692 
TD Bank, N.A. (TD Bank) (3)
7/15/2022
daily floating rate LIBOR plus 1.30%
800,000 222,311 800,000 401,849 
Bank of America, N.A. (BofA) (4)
5/25/2022
daily floating rate LIBOR plus 1.30%, with a
LIBOR floor of 0.30%
350,000 265,368 350,000 175,862 
BofA (5)
5/25/2022
daily floating rate LIBOR plus 1.30%, with a
LIBOR floor of 0.30%
250,000    
MUFG Union Bank, N.A. (Union Bank) (6)
6/28/2022
daily floating rate LIBOR plus 1.30%
200,000 126,790 300,000 111,835 
$3,250,000 $1,383,772 $3,500,000 $1,383,964 
_______________________________
(1)Effective October 19, 2020, this facility was amended and the maximum facility size was temporarily increased to $1,585.0 million, and reverted back to $985.0 million on January 18, 2021. Effective October 18, 2021, this facility was renewed and amended and the maximum facility size was increased to $1,335.0 million. This facility has a revised maturity date of October 17, 2022 and a revised interest rate to a Secured Overnight Finance Rate ("SOFR") term plus 1.60%, noting the Business Lending sublimit has a revised interest rate of daily adjusted term SOFR plus 2.75%.
(2)Effective January 15, 2021, the maximum facility was temporarily increased to $650.0 million.
(3)Effective July 1, 2020, this facility was amended and provides for a maximum aggregate principal amount of $400.0 million, in addition to an uncommitted $400.0 million temporary line of credit. Effective June 28, 2021, this facility was renewed with a revised interest rate of daily floating rate LIBOR plus 1.30% and a maturity date of July 15, 2022. As of September 30, 2021, the uncommitted $400.0 million temporary line of credit was not utilized.
(4)The total commitment amount of $350.0 million includes a separate sublimit borrowing in the amount of $100.0 million, which can be utilized for specific purposes as defined within the agreement. Effective June 30, 2021, this facility was renewed with a revised interest rate of daily floating LIBOR plus 1.30% and a maturity date of May 25, 2022. The sublimit is subject to an interest rate of daily floating LIBOR plus 1.30%, with a LIBOR floor of 0.30%. As of September 30, 2021, the sublimit borrowing has not been utilized.
(5)Effective June 30, 2021, the advised consent line was renewed for $250.0 million of capacity with a revised interest rate of daily floating LIBOR plus 1.30%, with a LIBOR floor of 0.30%, and a maturity date of May 25, 2022.
(6)On June 28, 2019, we added a new warehouse facility for $200.0 million that contains an accordion feature which allowed for temporary increases not to exceed an additional $150.0 million. If utilized, the additional borrowings must be in predefined multiples and are not to occur more than 3 times within 12 consecutive months. Effective August 4, 2020, this facility was amended and decreased the accordion feature from $150.0 million to $100.0 million, with no changes to the predefined borrowing multiples. On September 22, 2020, the temporary increase of $100.0 million was utilized and expired on January 20, 2021. Effective June 28, 2021, this facility was renewed with a revised interest rate of daily floating rate LIBOR plus 1.30%, removing the LIBOR floor, and a maturity date of June 28, 2022.
During the nine months ended September 30, 2021, we had a maximum of $2.5 billion of warehouse lines of credit principal outstanding.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
4.    Variable Interest Entities (VIEs)

We hold variable interests in certain VIEs in our Real Estate Investments segment which are not consolidated as it was determined that we are not the primary beneficiary. Our involvement with these entities is in the form of equity co-investments and fee arrangements.

As of September 30, 2021 and December 31, 2020, our maximum exposure to loss related to VIEs which are not consolidated was as follows (dollars in thousands):
September 30,
2021
December 31,
2020
Investments in unconsolidated subsidiaries$78,561 $66,947 
Other current assets4,219 4,219 
Co-investment commitments91,865 47,957 
Maximum exposure to loss$174,645 $119,123 
5.    Fair Value Measurements

Topic 820 of the FASB ASC defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Topic 820 also establishes a three-level fair value hierarchy that prioritizes the inputs used to measure fair value. This hierarchy requires entities to maximize the use of observable inputs and minimize the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows:

Level 1 – Quoted prices in active markets for identical assets or liabilities.
Level 2 – Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active markets; quoted prices for identical or similar assets and liabilities in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.
Level 3 – Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant unobservable inputs.

There have been no significant changes to the valuation techniques and inputs used to develop the recurring fair value measurements from those disclosed in our 2020 Annual Report.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
The following tables present the fair value of assets and liabilities measured at fair value on a recurring basis as of September 30, 2021 and December 31, 2020 (dollars in thousands):
As of September 30, 2021
Fair Value Measured and Recorded Using
Level 1Level 2Level 3Total
Assets
Available for sale securities:
Debt securities:
U.S. treasury securities$7,108 $ $ $7,108 
Debt securities issued by U.S. federal agencies 9,825  9,825 
Corporate debt securities 50,551  50,551 
Asset-backed securities 3,669  3,669 
Collateralized mortgage obligations 776  776 
Total available for sale debt securities7,108 64,821  71,929 
Equity securities69,539   69,539 
Investments in unconsolidated subsidiaries  283,965 283,965 
Warehouse receivables 1,409,038  1,409,038 
Total assets at fair value$76,647 $1,473,859 $283,965 $1,834,471 
Liabilities
Warrant liabilities$16,603   $16,603 
Other liabilities  10,700 10,700 
Total liabilities at fair value$16,603 $ $10,700 $27,303 
As of December 31, 2020
Fair Value Measured and Recorded Using
Level 1Level 2Level 3Total
Assets
Available for sale securities:
Debt securities:
U.S. treasury securities$7,270 $ $ $7,270 
Debt securities issued by U.S. federal agencies 10,216  10,216 
Corporate debt securities 51,244  51,244 
Asset-backed securities 3,801  3,801 
Collateralized mortgage obligations 1,369  1,369 
Total available for sale debt securities7,270 66,630  73,900 
Equity securities43,334   43,334 
Investments in unconsolidated subsidiaries  50,000 50,000 
Warehouse receivables 1,411,170  1,411,170 
Total assets at fair value$50,604 $1,477,800 $50,000 $1,578,404 

We classify certain investments as level 3 in the fair value hierarchy which represent investments in non-public entities where we elected the fair value option. The valuation of these investments is determined utilizing recent market activity as well as income and/or market approach valuation methodologies. As of September 30, 2021 and December 31, 2020, investments in unconsolidated subsidiaries at fair value using NAV were $113.7 million and $66.3 million, respectively. These investments fall under practical expedient rules that do not require them to be included in the fair value hierarchy and as a result have been excluded from the tables above.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
The tables below present a reconciliation for assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) (dollars in thousands):
Investment in Unconsolidated SubsidiariesOther liabilities
Balance as of June 30, 2021$265,531 $ 
Net change in fair value18,434 10,700 
Balance as of September 30, 2021$283,965 $10,700 
Balance as of December 31, 2020$50,000 $ 
Transfer in5,174  
Net change in fair value28,434 10,700 
Purchases/ Additions200,357  
Balance as of September 30, 2021$283,965 $10,700 
Net change in fair value, included in the table above, is reported in Net income as follows:
Category of Assets/Liabilities using Unobservable InputsConsolidated Statements of Operations
Investments in unconsolidated subsidiariesEquity income from unconsolidated subsidiaries
Other liabilitiesOther income
There were no significant non-recurring fair value measurements recorded during the three and nine months ended September 30, 2021.
There were no significant non-recurring fair value measurement recorded during the three months ended September 30, 2020. The following non-recurring fair value measurements were recorded for the nine months ended September 30, 2020 (dollars in thousands):
Net Carrying Value as of September 30, 2020Fair Value Measured and Recorded UsingTotal Impairment Charges for the
Nine Months Ended September 30, 2020
Level 1Level 2Level 3
Property and equipment$9,565 $ $ $9,565 $21,663 
Goodwill431,389   431,389 25,000 
Other intangible assets12,842   12,842 28,508 
Total$453,796 $ $ $453,796 $75,171 

During the nine months ended September 30, 2020, we recorded $50.2 million of non-cash asset impairment charges in our Global Workplace Solutions segment and a non-cash goodwill impairment charge of $25.0 million in our Real Estate Investments segment. Primarily as a result of the global economic disruption and uncertainty due to Covid-19, we deemed there to be triggering events in the first quarter of 2020 that required testing of goodwill and certain assets for impairment at that time. Based on these tests, we recorded the aforementioned non-cash impairment charges, which were primarily driven by lower anticipated cash flows in certain businesses directly resulting from a downturn in forecasts as well as increased forecast risk due to Covid-19 and changes in our business going forward. These asset impairment charges were included within the line item “Asset impairments” in the accompanying consolidated statements of operations. The fair value measurements employed for our impairment evaluations were based on a discounted cash flow approach. Inputs used in these evaluations included risk-free rates of return, estimated risk premiums, terminal growth rates, working capital assumptions, income tax rates as well as other economic variables.

FASB ASC Topic 825, “Financial Instruments” requires disclosure of fair value information about financial instruments, whether or not recognized in the accompanying consolidated balance sheets. Our financial instruments are as follows:
Cash and Cash Equivalents and Restricted Cash – These balances include cash and cash equivalents as well as restricted cash with maturities of less than three months. The carrying amount approximates fair value due to the short-term maturities of these instruments.
Receivables, less Allowance for Doubtful Accounts – Due to their short-term nature, fair value approximates carrying value.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Warehouse Receivables – These balances are carried at fair value. The primary source of value is either a contractual purchase commitment from Freddie Mac or a confirmed forward trade commitment for the issuance and purchase of a Fannie Mae or Ginnie Mae MBS (see Note 3).
Investments in Unconsolidated Subsidiaries – A portion of these investments are carried at fair value as discussed above.
Available for Sale Debt Securities – Primarily held by our wholly-owned captive insurance company, these investments are carried at their fair value.
Equity Securities – Primarily held by our wholly-owned captive insurance company, these investments are carried at their fair value.
Investments Held in Trust - special purpose acquisition company – Funds received as part of the initial public offering of CBRE Acquisition Holdings, Inc. have been deposited in an interest-bearing U.S. based trust account. The funds will be invested only in specified U.S. government treasury bills with a maturity of 180 days or less or in money market funds. The carrying amount approximates fair value due to the short-term maturities of these instruments.
Warrant liabilities - A liability of CBRE Acquisition Holdings, Inc., the redeemable warrants are separately traded on the NYSE under the symbol “CBAH.WS.” These warrants are carried at fair value, which was determined at quoted trading price of these instruments.
Other liabilities - Represents the fair value of the unfunded commitment related to a revolving facility in our Advisory Services segment. Valuations are based on discounted cash flow techniques, for which the significant inputs are the amount and timing of expected future cash flows, market comparables and recovery assumptions.
Short-Term Borrowings – The majority of this balance represents outstanding amounts under our warehouse lines of credit of our wholly-owned subsidiary, CBRE Capital Markets. Due to the short-term nature and variable interest rates of these instruments, fair value approximates carrying value (see Notes 3 and 8).
Senior Term Loans – Based upon information from third-party banks (which falls within Level 2 of the fair value hierarchy), the estimated fair value of our senior term loans was approximately $761.6 million and $772.2 million at September 30, 2021 and December 31, 2020, respectively. Their actual carrying value, net of unamortized debt issuance costs, totaled $760.8 million and $785.7 million at September 30, 2021 and December 31, 2020, respectively (see Note 8).
Senior Notes – Based on dealers’ quotes (which falls within Level 2 of the fair value hierarchy), the estimated fair value of our 4.875% senior notes was $684.0 million and $702.5 million at September 30, 2021 and December 31, 2020, respectively. The actual carrying value of our 4.875% senior notes, net of unamortized debt issuance costs and discount, totaled $595.2 million and $594.5 million at September 30, 2021 and December 31, 2020, respectively. The estimated fair value of our 2.500% senior notes was $505.1 million as of September 30, 2021. The actual carrying value of our 2.500% senior notes, net of unamortized debt issuance costs and discount, totaled $487.9 million at September 30, 2021. On December 28, 2020, we redeemed the $425.0 million aggregate outstanding principal amount of our 5.25% senior notes in full (See Note 8).
Notes Payable on Real Estate - As of September 30, 2021 and December 31, 2020, the carrying value of our notes payable on real estate, net of unamortized debt issuance costs, was $73.6 million and $79.6 million, respectively. These notes payable were not recourse to CBRE Group, Inc., except for being recourse to the single-purpose entities that held the real estate assets and were the primary obligors on the notes payable. These borrowings have either fixed interest rates or floating interest rates at spreads added to a market index. Although it is possible that certain portions of our notes payable on real estate may have fair values that differ from their carrying values, based on the terms of such loans as compared to current market conditions, or other factors specific to the borrower entity, we do not believe that the fair value of our notes payable is significantly different than their carrying value.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)

6.    Goodwill

We test each of our reporting units for goodwill impairment annually at October 1st, or upon a triggering event, in accordance with ASC Topic 350, “Intangibles – Goodwill and Other.” As of January 1, 2021, we underwent an internal reorganization in our Advisory Services and Global Workplace Solutions reportable segments (see Note 14 for further discussion). This changed the composition of our reporting units which resulted in the reallocation of $101.4 million of goodwill from our Advisory Services to our Global Workplace Solutions reportable segments as of January 1, 2021. Additionally, the change in composition of our reporting units was considered a triggering event for a quantitative test as of January 1, 2021. We determined that no impairment existed as the estimated fair values of our reporting units were in excess of their respective carrying values.

7.    Investments in Unconsolidated Subsidiaries

Investments in unconsolidated subsidiaries are accounted for under the equity method of accounting. Our investment ownership percentages in equity method investments vary, generally ranging up to 50.0%.
Combined condensed financial information for the entities accounted for using the equity method is as follows (dollars in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Revenue$636,229 $513,792 $2,098,850 $1,337,212 
Operating income375,655 97,833 1,082,656 411,291 
Net income909,341 109,251 2,386,276 267,835 

During the second quarter of 2021, the company closed on its integration of Hana into Industrious National Management Company LLC (“Industrious”), increasing its ownership interest to 40%.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
8.    Long-Term Debt and Short-Term Borrowings

Long-Term Debt

Long-term debt consists of the following (dollars in thousands):
September 30,
2021
December 31,
2020
Senior term loans, with interest ranging from 0.75% to 1.15%, due quarterly through 2024
$763,070 $788,759 
4.875% senior notes due in 2026, net of unamortized discount
597,799 597,470 
2.500% senior notes due in 2031, net of unamortized discount
492,621  
Other 1,514 
Total long-term debt1,853,490 1,387,743 
Less: current maturities of long-term debt 1,514 
Less: unamortized debt issuance costs9,641 6,027 
Total long-term debt, net of current maturities$1,843,849 $1,380,202 
We maintain credit facilities with third-party lenders, which we use for a variety of purposes. On March 4, 2019, CBRE Services, Inc. (CBRE Services) entered into an incremental assumption agreement with respect to its credit agreement, dated October 31, 2017 (such agreement, as amended by a December 20, 2018 incremental loan assumption agreement and such March 4, 2019 incremental assumption agreement, collectively, the 2019 Credit Agreement), which (i) extended the maturity of the U.S. dollar tranche A term loans under such credit agreement, (ii) extended the termination date of the revolving credit commitments available under such credit agreement and (iii) made certain changes to the interest rates and fees applicable to such tranche A term loans and revolving credit commitments under such credit agreement. The proceeds from the new tranche A term loan facility under the 2019 Credit Agreement were used to repay the $300.0 million of tranche A term loans outstanding under the credit agreement in effect prior to the entry into the 2019 incremental assumption agreement. On July 9, 2021, CBRE Services entered into an additional incremental assumption agreement with respect to the 2019 Credit Agreement for purposes of increasing the revolving credit commitments available under the 2019 Credit Agreement by an aggregate principal amount of $350.0 million (the 2019 Credit Agreement, as amended by the July 9, 2021 incremental assumption agreement is collectively referred to in this Quarterly Report as the 2021 Credit Agreement).
The 2021 Credit Agreement is a senior unsecured credit facility that is guaranteed by us. On May 21, 2021, we entered into a definitive agreement whereby our subsidiary guarantors were released as guarantors from our 2021 Credit Agreement. As of September 30, 2021, the 2021 Credit Agreement provided for the following: (1) a $3.15 billion revolving credit facility, which includes the capacity to obtain letters of credit and swingline loans and terminates on March 4, 2024; (2) a $300.0 million tranche A term loan facility maturing on March 4, 2024, requiring quarterly principal payments unless our leverage ratio (as defined in the 2021 Credit Agreement) is less than or equal to 2.50x on the last day of the fiscal quarter immediately preceding any such payment date and (3) a €400.0 million term loan facility due and payable in full at maturity on December 20, 2023.
On August 13, 2015, CBRE Services issued $600.0 million in aggregate principal amount of 4.875% senior notes due March 1, 2026 (the 4.875% senior notes) at a price equal to 99.24% of their face value. The 4.875% senior notes are unsecured obligations of CBRE Services, senior to all of its current and future subordinated indebtedness, but effectively subordinated to all of its current and future secured indebtedness. The 4.875% senior notes are guaranteed on a senior basis by us. Interest accrues at a rate of 4.875% per year and is payable semi-annually in arrears on March 1 and September 1.
On March 18, 2021, CBRE Services issued $500.0 million in aggregate principal amount of 2.500% senior notes due April 1, 2031 at a price equal to 98.451% of their face value (the 2.500% senior notes). The 2.500% senior notes are unsecured obligations of CBRE Services, senior to all of its current and future subordinated indebtedness, but effectively subordinated to all of its current and future secured indebtedness. Interest accrues at a rate of 2.500% per year and is payable semi-annually in arrears on April 1 and October 1 of each year, beginning on October 1, 2021. The 2.500% senior notes are redeemable at our option, in whole or in part, on or after January 1, 2031 at a redemption price of 100% of the principal amount on that date, plus accrued and unpaid interest, if any, to, but excluding the date of redemption. At any time prior to January 1, 2031, we may redeem all or a portion of the notes at a redemption price equal to the greater of (1) 100% of the principal amount of the notes to be redeemed and (2) the sum of the present value at the date of redemption of the remaining scheduled payments of principal and interest thereon to January 1, 2031, assuming the notes matured on January 1, 2031, discounted to the date of redemption
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
on a semi-annual basis at an adjusted rate equal to the treasury rate plus 20 basis points, minus accrued and unpaid interest to, but excluding, the date of redemption, plus, in either case, accrued and unpaid interest, if any, to, but not including, the redemption date. The amount of the 2.500% senior notes, net of unamortized discount and unamortized debt issuance costs, included in the accompanying consolidated balance sheet was $487.9 million at September 30, 2021.
The indentures governing our 4.875% senior notes and 2.500% senior notes contain restrictive covenants that, among other things, limit our ability to create or permit liens on assets securing indebtedness, enter into sale/leaseback transactions and enter into consolidations or mergers. In addition, these indentures require that the 4.875% senior notes and 2.500% senior notes be jointly and severally guaranteed on a senior basis by CBRE Group, Inc. and any domestic subsidiary that guarantees the 2021 Credit Agreement. In addition, our 2021 Credit Agreement also requires us to maintain a minimum coverage ratio of consolidated EBITDA (as defined in the 2021 Credit Agreement) to consolidated interest expense of 2.00x and a maximum leverage ratio of total debt less available cash to consolidated EBITDA (as defined in the 2021 Credit Agreement) of 4.25x (and in the case of the first four full fiscal quarters following consummation of a qualified acquisition (as defined in the 2021 Credit Agreement), 4.75x) as of the end of each fiscal quarter. Our coverage ratio of consolidated EBITDA to consolidated interest expense was 47.74x for the trailing twelve months ended September 30, 2021, and our leverage ratio of total debt less available cash to consolidated EBITDA was (0.32)x as of September 30, 2021.
Short-Term Borrowings

Revolving Credit Facility

The revolving credit facility under the 2021 Credit Agreement allows for borrowings outside of the U.S., with a $200.0 million sub-facility available to CBRE Services, one of our Canadian subsidiaries, one of our Australian subsidiaries and one of our New Zealand subsidiaries and a $320.0 million sub-facility available to CBRE Services and one of our U.K. subsidiaries. Borrowings under the revolving credit facility bear interest at varying rates, based at our option, on either (1) the applicable fixed rate plus 0.680% to 1.075% or (2) the daily rate plus 0.0% to 0.075%, in each case as determined by reference to our Credit Rating (as defined in the 2021 Credit Agreement). The 2021 Credit Agreement requires us to pay a fee based on the total amount of the revolving credit facility commitment (whether used or unused). As of September 30, 2021, no amount was outstanding under the revolving credit facility other than letters of credit totaling $2.0 million. These letters of credit, which reduce the amount we may borrow under the revolving credit facility, were primarily issued in the ordinary course of business.
Warehouse Lines of Credit

CBRE Capital Markets has warehouse lines of credit with third-party lenders for the purpose of funding mortgage loans that will be resold, and a funding arrangement with Fannie Mae for the purpose of selling a percentage of certain closed multifamily loans to Fannie Mae. These warehouse lines are recourse only to CBRE Capital Markets and are secured by our related warehouse receivables. See Note 3 for additional information.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
9.    Leases

We are the lessee in contracts for our office space tenancies, for leased vehicles and for our wholly-owned subsidiary Hana. These arrangements account for the significant portion of our lease liabilities and right-of-use assets. We monitor our service arrangements to evaluate whether they meet the definition of a lease. 
Supplemental balance sheet information related to our leases is as follows (dollars in thousands):
CategoryClassificationSeptember 30,
2021
December 31,
2020
Assets
OperatingOperating lease assets$973,335 $1,020,352 
FinancingOther assets, net113,671 117,805 
Total leased assets$1,087,006 $1,138,157 
Liabilities
Current:
OperatingOperating lease liabilities$228,421 $208,526 
FinancingOther current liabilities35,892 39,298 
Non-current:
OperatingNon-current operating lease liabilities1,028,931 1,116,795 
FinancingOther liabilities77,405 78,881 
Total lease liabilities$1,370,649 $1,443,500 
Supplemental cash flow information and non-cash activity related to our operating and finance leases are as follows (dollars in thousands):
Nine Months Ended
September 30,
20212020
Right-of-use assets obtained in exchange for new operating lease liabilities$83,214 $175,909 
Right-of-use assets obtained in exchange for new financing lease liabilities31,693 34,169 
Other non-cash increases in operating lease right-of-use assets (1)
11,431 6,729 
Other non-cash decreases in financing lease right-of-use assets (1)
(2,919)(471)
_______________________________
(1)The non-cash activity in the right-of-use assets resulted from lease modifications and remeasurements.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
10.    Commitments and Contingencies

We are a party to a number of pending or threatened lawsuits arising out of, or incident to, our ordinary course of business. We believe that any losses in excess of the amounts accrued therefore as liabilities on our financial statements are unlikely to be significant, but litigation is inherently uncertain and there is the potential for a material adverse effect on our financial statements if one or more matters are resolved in a particular period in an amount materially in excess of what we anticipated.
In January 2008, CBRE MCI, a wholly-owned subsidiary of CBRE Capital Markets, entered into an agreement with Fannie Mae under Fannie Mae’s Delegated Underwriting and Servicing Lender Program (DUS Program), to provide financing for multifamily housing with five or more units. Under the DUS Program, CBRE MCI originates, underwrites, closes and services loans without prior approval by Fannie Mae, and typically, is subject to sharing up to one-third of any losses on loans originated under the DUS Program. CBRE MCI has funded loans with unpaid principal balances of $35.6 billion at September 30, 2021, of which $31.4 billion is subject to such loss sharing arrangements. CBRE MCI, under its agreement with Fannie Mae, must post cash reserves or other acceptable collateral under formulas established by Fannie Mae to provide for sufficient capital in the event losses occur. As of both September 30, 2021 and December 31, 2020, CBRE MCI had a $95.0 million letter of credit under this reserve arrangement and had recorded a liability of approximately $62.4 million and $57.1 million, respectively, for its loan loss guarantee obligation under such arrangement. Fannie Mae’s recourse under the DUS Program is limited to the assets of CBRE MCI, which assets totaled approximately $1.1 billion (including $633.6 million of warehouse receivables, a substantial majority of which are pledged against warehouse lines of credit and are therefore not available to Fannie Mae) at September 30, 2021.
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in the United States in response to the Covid-19 pandemic. The CARES Act, among other things, permits borrowers with government-backed mortgages from Government Sponsored Enterprises who are experiencing a financial hardship to obtain forbearance of their loans. For Fannie Mae loans that we service, CBRE MCI is obligated to advance (for a forbearance period up to 90 consecutive days and potentially longer) scheduled principal and interest payments to Fannie Mae, regardless of whether the borrowers actually make the payments. These advances are reimbursable by Fannie Mae after 120 days. As of September 30, 2021, total advances for principal and interest were $9.3 million, all of which have already been reimbursed.
CBRE Capital Markets participates in Freddie Mac’s Multifamily Small Balance Loan (SBL) Program. Under the SBL program, CBRE Capital Markets has certain repurchase and loss reimbursement obligations. We could potentially be obligated to repurchase any SBL loan originated by CBRE Capital Markets that remains in default for 120 days following the forbearance period, if the default occurred during the first 12 months after origination and such loan had not been earlier securitized. In addition, CBRE Capital Markets may be responsible for a loss not to exceed 10% of the original principal amount of any SBL loan that is not securitized and goes into default after the 12-month repurchase period. CBRE Capital Markets must post a cash reserve or other acceptable collateral to provide for sufficient capital in the event the obligations are triggered. As of both September 30, 2021 and December 31, 2020, CBRE Capital Markets had posted a $5.0 million letter of credit under this reserve arrangement.
We had outstanding letters of credit totaling $142.0 million as of September 30, 2021, excluding letters of credit for which we have outstanding liabilities already accrued on our consolidated balance sheet related to our subsidiaries’ outstanding reserves for claims under certain insurance programs as well as letters of credit related to operating leases. The CBRE Capital Markets letters of credit totaling $95.0 million as of September 30, 2021 referred to in the preceding paragraphs represented the majority of the $142.0 million outstanding letters of credit as of such date. The remaining letters of credit are primarily executed by us in the ordinary course of business and expire at the end of each of the respective agreements.
We had guarantees totaling $49.2 million as of September 30, 2021, excluding guarantees related to pension liabilities, consolidated indebtedness and other obligations for which we have outstanding liabilities already accrued on our consolidated balance sheet, and excluding guarantees related to operating leases. The $49.2 million primarily represents guarantees executed by us in the ordinary course of business, including various guarantees of management and vendor contracts in our operations overseas, which expire at the end of each of the respective agreements.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
In addition, as of September 30, 2021, we had issued numerous non-recourse carveout, completion and budget guarantees relating to development projects for the benefit of third parties. These guarantees are commonplace in our industry and are made by us in the ordinary course of our Real Estate Investments business. Non-recourse carveout guarantees generally require that our project-entity borrower not commit specified improper acts, with us potentially liable for all or a portion of such entity’s indebtedness or other damages suffered by the lender if those acts occur. Completion and budget guarantees generally require us to complete construction of the relevant project within a specified timeframe and/or within a specified budget, with us potentially being liable for costs to complete in excess of such timeframe or budget. While there can be no assurance, we do not expect to incur any material losses under these guarantees.
An important part of the strategy for our Real Estate Investments business involves investing our capital in certain real estate investments with our clients. These co-investments generally total up to 2.0% of the equity in a particular fund. As of September 30, 2021, we had aggregate commitments of $154.2 million to fund these future co-investments. Additionally, an important part of our Real Estate Investments business strategy is to invest in unconsolidated real estate subsidiaries as a principal (in most cases co-investing with our clients). As of September 30, 2021, we had committed to fund $45.9 million of additional capital to these unconsolidated subsidiaries.
As part of the company's sponsorship of CBRE Acquisition Holdings, Inc. ("CBAH", a special purposes acquisition company, "SPAC"), we have committed to purchase shares of CBAH Class A common stock in an aggregate amount of $70.0 million, with a commitment to purchase additional shares of CBAH Class A common stock in an aggregate amount of up to $150.0 million to the extent of the amount of redemptions of shares of CBAH Class A common stock submitted for redemption by public stockholders in connection with the closing of CBAH's proposed acquisition of Altus Power, Inc.

11.    Income Taxes

Our provision for income taxes on a consolidated basis was $133.5 million for the three months ended September 30, 2021 as compared to $49.1 million for the three months ended September 30, 2020. The increase of $84.4 million is primarily related to the corresponding increase in our consolidated pre-tax book income. Our effective tax rate increased to 23.4% for the three months ended September 30, 2021 from 21.0% for the three months ended September 30, 2020 primarily resulting from an increase in unfavorable permanent book tax differences and a decrease of tax credits in 2021.

Our provision for income taxes on a consolidated basis was $343.3 million for the nine months ended September 30, 2021 as compared to $119.0 million for the nine months ended September 30, 2020. The increase of $224.2 million is primarily related to the corresponding increase in consolidated pre-tax book income. Our effective tax rate increased to 23.0% for the nine months ended September 30, 2021 from 21.3% for the nine months ended September 30, 2020 primarily resulting from an increase in unfavorable permanent book tax differences and a decrease of tax credits in 2021.

Our effective tax rate for the three and nine months ended September 30, 2021 was different than the U.S. federal statutory tax rate of 21.0% primarily due to U.S. state taxes and impact of permanent book tax differences.

As of September 30, 2021 and December 31, 2020, the company had gross unrecognized tax benefits of $182.6 million and $168.5 million, respectively. The net increase of $14.1 million primarily resulting from an accrual of gross unrecognized tax benefits of $19.8 million and a release of $5.7 million of gross unrecognized tax benefits primarily related to the expiration of statute of limitations in various tax jurisdictions.
The CARES Act has not had, nor is it expected to have, a significant impact on our effective tax rate for 2021.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
12.    Income Per Share and Stockholders' Equity

The calculations of basic and diluted income per share attributable to CBRE Group, Inc. stockholders are as follows (dollars in thousands, except share and per share data):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Basic Income Per Share
Net income attributable to CBRE Group, Inc. stockholders$435,743 $184,132 $1,144,582 $438,224 
Weighted average shares outstanding for basic income per share335,364,942 335,287,245 335,621,337 335,128,531 
Basic income per share attributable to CBRE Group, Inc. stockholders$1.30 $0.55 $3.41 $1.31 
Diluted Income Per Share
Net income attributable to CBRE Group, Inc. stockholders$435,743 $184,132 $1,144,582 $438,224 
Weighted average shares outstanding for basic income per share335,364,942 335,287,245 335,621,337 335,128,531 
Dilutive effect of contingently issuable shares4,972,217 2,378,603 4,183,955 3,127,328 
Weighted average shares outstanding for diluted income per share340,337,159 337,665,848 339,805,292 338,255,859 
Diluted income per share attributable to CBRE Group, Inc. stockholders$1.28 $0.55 $3.37 $1.30 

For the three and nine months ended September 30, 2021, 30,903 and 31,666, respectively, of contingently issuable shares were excluded from the computation of diluted income per share because their inclusion would have had an anti-dilutive effect.

For the three and nine months ended September 30, 2020, 1,294,385 and 1,191,464, respectively, of contingently issuable shares were excluded from the computation of diluted income per share because their inclusion would have had an anti-dilutive effect.

In February 2019, our board of directors authorized a new program for the repurchase of up to $300.0 million of our common stock over three years, effective March 11, 2019. In both August and November 2019, our board of directors authorized an additional $100.0 million under our program, bringing the total authorized repurchase amount under the program to a total of $500.0 million. During the year ended December 31, 2020, we spent $50.0 million to repurchase 1,050,084 shares of our common stock at an average price of $47.62 per share using cash on hand. During the three months ended September 30, 2021, we spent $100.0 million to repurchase an additional 1,025,068 shares of our common stock with an average price of $97.55 per share using cash on hand. During the nine months ended September 30, 2021, we spent $188.3 million to repurchase 2,156,796 shares of our common stock with an average price of $87.29 per share using cash on hand. As of September 30, 2021, we had $161.7 million of capacity remaining under our stock repurchase program.


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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
13.    Revenue from Contracts with Customers

We account for revenue with customers in accordance with FASB ASC Topic, “Revenue from Contracts with Customers” (Topic 606). Revenue is recognized when or as control of the promised services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services.

Disaggregated Revenue

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):
Three Months Ended September 30, 2021
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $3,480,090 $— $— $3,480,090 
Advisory leasing869,124 — — — 869,124 
Advisory sales673,411 — — — 673,411 
Property management432,658 — — (4,795)427,863 
Project management— 687,053 — — 687,053 
Valuation176,644 — — — 176,644 
Commercial mortgage origination (1)
82,033 — — — 82,033 
Loan servicing (2)
11,594 — — — 11,594 
Investment management— — 135,175 — 135,175 
Development services— — 87,588 — 87,588 
Topic 606 Revenue2,245,464 4,167,143 222,763 (4,795)6,630,575 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination99,780 — — — 99,780 
Loan servicing66,903 — — — 66,903 
Development services (3)
— — 1,069 — 1,069 
Total Out of Scope of Topic 606 Revenue166,683  1,069  167,752 
Total Revenue$2,412,147 $4,167,143 $223,832 $(4,795)$6,798,327 
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Three Months Ended September 30, 2020
Advisory
Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate, other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $3,284,688 $— $— $3,284,688 
Advisory leasing549,233 — — — 549,233 
Advisory sales348,238 — — — 348,238 
Property management406,555 — — (5,758)400,797 
Project management— 566,590 — — 566,590 
Valuation138,945 — — — 138,945 
Commercial mortgage origination (1)
20,040 — — — 20,040 
Loan servicing (2)
9,860 — — — 9,860 
Investment management— — 99,935 — 99,935 
Development services— — 68,850 — 68,850 
Topic 606 Revenue1,472,871 3,851,278 168,785 (5,758)5,487,176 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination108,986 — — — 108,986 
Loan servicing48,153 — — — 48,153 
Development services (3)
— — 827 — 827 
Total Out of Scope of Topic 606 Revenue157,139  827  157,966 
Total Revenue$1,630,010 $3,851,278 $169,612 $(5,758)$5,645,142 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
(4)Prior period segment results have been recast to conform to the changes as discussed in Note 14.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Nine Months Ended September 30, 2021
Advisory
Services
Global
Workplace
Solutions
Real Estate
Investments
Corporate, other and eliminationsConsolidated
Topic 606 Revenue:
Facilities management$— $10,395,345 $— $— $10,395,345 
Advisory leasing2,082,248 — — — 2,082,248 
Advisory sales1,677,557 — — — 1,677,557 
Property management1,283,090 — — (15,397)1,267,693 
Project management— 1,880,403 — — 1,880,403 
Valuation517,460 — — — 517,460 
Commercial mortgage origination (1)
187,995 — — — 187,995 
Loan servicing (2)
32,100 — — — 32,100 
Investment management— — 406,516 — 406,516 
Development services— — 258,281 — 258,281 
Topic 606 Revenue5,780,450 12,275,748 664,797 (15,397)18,705,598 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination295,561 — — — 295,561 
Loan servicing181,133 — — — 181,133 
Development services (3)
— — 13,527 — 13,527 
Total Out of Scope of Topic 606 Revenue476,694  13,527  490,221 
Total Revenue$6,257,144 $12,275,748 $678,324 $(15,397)$19,195,819 
Nine Months Ended September 30, 2020
Advisory
Services (4)
Global
Workplace
Solutions (4)
Real Estate
Investments
Corporate, other and eliminations (4)
Consolidated
Topic 606 Revenue:
Facilities management$— $9,917,520 $— $— $9,917,520 
Advisory leasing1,696,039 — — (2,041)1,693,998 
Advisory sales1,022,914 — — — 1,022,914 
Property management1,225,146 — — (18,127)1,207,019 
Project management— 1,588,720 — — 1,588,720 
Valuation418,520 — — — 418,520 
Commercial mortgage origination (1)
78,044 — — — 78,044 
Loan servicing (2)
30,290 — — — 30,290 
Investment management— — 324,744 — 324,744 
Development services— — 202,777 — 202,777 
Topic 606 Revenue4,470,953 11,506,240 527,521 (20,168)16,484,546 
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination274,523 — — — 274,523 
Loan servicing141,453 — — — 141,453 
Development services (3)
— — 15,172 — 15,172 
Total Out of Scope of Topic 606 Revenue415,976  15,172  431,148 
Total Revenue$4,886,929 $11,506,240 $542,693 $(20,168)$16,915,694 
_______________________________
(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.
(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.
(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.
(4)Prior period segment results have been recast to conform to the changes as discussed in Note 14.

Contract Assets and Liabilities

We had contract assets totaling $476.5 million ($331.9 million of which was current) and $471.8 million ($318.2 million of which was current) as of September 30, 2021 and December 31, 2020, respectively.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
We had contract liabilities totaling $199.2 million ($195.1 million of which was current) and $164.1 million ($162.0 million of which was current) as of September 30, 2021 and December 31, 2020, respectively. During the nine months ended September 30, 2021, we recognized revenue of $150.8 million that was included in the contract liability balance at December 31, 2020.

14.    Segments

We organize our operations around, and publicly report our financial results on, three global business segments: (1) Advisory Services; (2) Global Workplace Solutions and (3) Real Estate Investments. Effective January 1, 2021, we have realigned our organizational structure and performance measure to how our chief operating decision maker (CODM) views the company. This includes a “Corporate, other and elimination” component and a segment measurement of profit and loss referred to as segment operating profit.

Advisory Services provides a comprehensive range of services globally, including property leasing, property sales, mortgage services, property management, and valuation. Global Workplace Solutions provides a broad suite of integrated, contractually-based outsourcing services to occupiers of real estate, including facilities management and project management. Effective January 1, 2021, transaction services was fully moved under the Advisory Services segment and project management was fully moved under the Global Workplace Solutions segment. Previously transaction services and project management were split between the Global Workplace Solutions segment and the Advisory Services segment. Real Estate Investments includes investment management services provided globally, development services in the U.S., U.K. and Continental Europe and legacy flexible office space solutions. Corporate and other includes activities not attributed to our core business, primarily consisting of corporate headquarters costs for executive officers and certain other central functions, as well as certain strategic equity investments. These costs, which were previously allocated to the business segments on a reasonable basis, are no longer allocated and are reported under Corporate and other. It also includes eliminations related to inter-segment revenue. Prior period segment results for all of our reportable segments have been recast to conform to the above changes.
Segment operating profit is the measure reported to the CODM for purposes of making decisions about allocating resources to each segment and assessing performance of each segment. Segment operating profit represents earnings before net interest expense, write-off of financing costs on extinguished debt, income taxes, depreciation and amortization and asset impairments, as well as adjustments related to the following: certain carried interest incentive compensation expense (reversal) to align with the timing of associated revenue, impact of fair value adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in the period, costs incurred related to legal entity restructuring, costs associated with workforce optimization, transformation initiatives and integration and other costs related to acquisitions. This metric excludes the impact of corporate overhead as these costs are now reported under Corporate and other.

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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Summarized financial information by segment is as follows (dollars in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Revenue
Advisory Services$2,412,147 $1,630,010 $6,257,144 $4,886,929 
Global Workplace Solutions4,167,143 3,851,278 12,275,748 11,506,240 
Real Estate Investments223,832 169,612 678,324 542,693 
Corporate, other and eliminations(4,795)(5,758)(15,397)(20,168)
Total revenue$6,798,327 $5,645,142 $19,195,819 $16,915,694 
Segment operating profit
Advisory Services$521,539 $286,655 $1,318,136 $821,731 
Global Workplace Solutions187,315 160,829 509,644 395,286 
Real Estate Investments146,045 71,422 360,085 139,097 
Total reportable segment operating profit$854,899 $518,906 $2,187,865 $1,356,114 
Reconciliation of total reportable segment operating profit to net income is as follows (dollars in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Net income attributable to CBRE Group, Inc.$435,743 $184,132 $1,144,582 $438,224 
Adjustments to increase (decrease) net income:
Depreciation and amortization122,564 127,725 363,727 357,903 
Asset impairments   75,171 
Interest expense, net of interest income11,038 17,829 34,916 51,795 
Provision for income taxes133,507 49,062 343,279 119,047 
Costs associated with transformation initiatives (1)
 55,374  55,374 
Carried interest incentive compensation expense (reversal) to align with the timing of associated revenue16,959 3,767 33,963 (11,517)
Impact of fair value adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in period47 2,289 772 9,289 
Costs incurred related to legal entity restructuring 1,061  4,995 
Integration and other costs related to acquisitions16,211 525 24,345 1,544 
Costs associated with workforce optimization efforts (2)
   37,594 
Corporate and other loss, including eliminations118,830 77,142 242,281 216,695 
Total reportable segment operating profit$854,899 $518,906 $2,187,865 $1,356,114 
_______________________________
(1)Commencing during the quarter ended September 30, 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs and professional fees.
(2)Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. Of the total costs, $7.4 million was included within the “Cost of revenue” line item and $30.2 million was included in the “Operating, administrative and other” line item in the accompanying consolidated statements of operations for the nine months ended September 30, 2020.
Our CODM is not provided with total asset information by segment and accordingly, does not measure or allocate total assets on a segment basis. As a result, we have not disclosed any asset information by segment.
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CBRE GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Geographic Information

Revenue in the table below is allocated based upon the country in which services are performed (dollars in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Revenue
United States$3,943,714 $3,162,235 $10,856,277 $9,632,592 
United Kingdom841,241 736,927 2,451,222 2,188,822 
All other countries2,013,372 1,745,980 5,888,320 5,094,280 
Total revenue$6,798,327 $5,645,142 $19,195,819 $16,915,694 

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Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations
This Quarterly Report on Form 10-Q (Quarterly Report) for CBRE Group, Inc. for the three months ended September 30, 2021 represents an update to the more detailed and comprehensive disclosures included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2020 (2020 Annual Report). Accordingly, you should read the following discussion in conjunction with the information included in our 2020 Annual Report as well as the unaudited financial statements included elsewhere in this Quarterly Report.
In addition, the statements and assumptions in this Quarterly Report that are not statements of historical fact are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 or Section 21E of the Securities Exchange Act of 1934, each as amended, including, in particular, statements about our plans, strategies and prospects as well as estimates of industry growth for the next quarter and beyond. For important information regarding these forward-looking statements, please see the discussion below under the caption “Cautionary Note on Forward-Looking Statements.”
Overview
CBRE Group, Inc. is a Delaware corporation. References to “CBRE,” “the company,” “we,” “us” and “our” refer to CBRE Group, Inc. and include all of its consolidated subsidiaries, unless otherwise indicated or the context requires otherwise.
We are the world’s largest commercial real estate services and investment firm, based on 2020 revenue, with leading global market positions in leasing, property sales, occupier outsourcing and valuation businesses. As of December 31, 2020, the company had more than 100,000 employees (excluding affiliates) serving clients in more than 100 countries.
Our business is focused on providing services to real estate investors and occupiers. For investors, we provide capital markets (property sales, mortgage origination, sales and servicing), property leasing, investment management, property management, valuation and development services, among others. For occupiers, we provide facilities management, project management, transaction (both property sales and leasing) and consulting services, among others. We provide services under the following brand names: “CBRE” (real estate advisory and outsourcing services); “CBRE Global Investors” (investment management); “Trammell Crow Company” (U.S. development) and “Telford Homes” (U.K. development). In 2020, CBRE sponsored a special purpose acquisition company, or SPAC, CBRE Acquisition Holdings, Inc., which trades on the NYSE under the symbols “CBAH,” “CBAH.U,” and “CBAH.WS.” On July 13, 2021, CBRE Acquisition Holdings, Inc. entered into a definitive merger agreement with Altus Power, Inc. that is expected to result in Altus Power, Inc. becoming a public company listed on the NYSE under the new ticker symbol “AMPS.” The transaction is expected to close in the fourth quarter of 2021.
Our revenue mix has shifted toward more stable revenue sources, particularly occupier outsourcing, and our dependence on highly cyclical property sales and lease transaction revenue has declined markedly over the past decade. We believe we are well-positioned to capture a substantial and growing share of market opportunities at a time when investors and occupiers increasingly prefer to purchase integrated, account-based services on a national and global basis. We generate revenue from both management fees (large multi-year portfolio and per-project contracts) and commissions on transactions.
In 2020, we generated revenue from a highly diversified base of clients, including more than 90 of the Fortune 100 companies. We have been an S&P 500 company since 2006 and in 2021 we were ranked #122 on the Fortune 500. We have been recognized as Fortune's most admired real estate company for 3 consecutive years. We have also been rated a World’s Most Ethical Company by the Ethisphere Institute for eight consecutive years and included in both the Dow Jones World Sustainability Index and the Bloomberg Gender-Equality Index for two years in a row.
The Covid-19 pandemic has primarily impacted the property sales and leasing lines of business in the Advisory Services segment. Many property owners and occupiers initially put transactions on hold and withdrew existing mandates, sharply reducing sales and leasing volumes. The effects of Covid-19 have eased significantly in 2021 as global economic conditions have improved. Nevertheless, Covid-19 continues to pose public health challenges that impact our operations, particularly as new strains spread and vaccine administration is slow in parts of the world. Trends which have hindered office occupancy have further catalyzed strong industrial and multifamily transaction volumes, which has offset subdued office activity. As of the date of this Quarterly Report, the majority of workers remain out of their offices and occupier confidence in making long-term office leasing decisions has not returned to pre-pandemic levels.
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Critical Accounting Policies
Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or GAAP, which require us to make estimates and assumptions that affect reported amounts. The estimates and assumptions are based on historical experience and on other factors that we believe to be reasonable. Actual results may differ from those estimates. We believe that the following critical accounting policies represent the areas where more significant judgments and estimates are used in the preparation of our consolidated financial statements. A discussion of such critical accounting policies, which include revenue recognition, goodwill and other intangible assets, and income taxes can be found in our 2020 Annual Report. There have been no material changes to these policies as of September 30, 2021.
New Accounting Pronouncements
See Note 2 of the Notes to Consolidated Financial Statements (Unaudited) set forth in Item 1 of this Quarterly Report.
Seasonality
In a typical year, a significant portion of our revenue is seasonal, which an investor should keep in mind when comparing our financial condition and results of operations on a quarter-by-quarter basis. Historically, our revenue, operating income, net income and cash flows from operating activities have tended to be lowest in the first quarter and highest in the fourth quarter of each year. Revenue, earnings and cash flows have generally been concentrated in the fourth calendar quarter due to the focus on completing sales, financing and leasing transactions prior to year-end. The severe and ongoing impact of the Covid-19 pandemic may cause seasonality to deviate from historical patterns.
Inflation
Our commissions and other variable costs related to revenue are primarily affected by commercial real estate market supply and demand, which may be affected by inflation. However, to date, we believe that general inflation has not had a material impact upon our operations.
Items Affecting Comparability
When you read our financial statements and the information included in this Quarterly Report, you should consider that we have experienced, and continue to experience, several material trends and uncertainties (particularly those caused or exacerbated by Covid-19) that have affected our financial condition and results of operations that make it challenging to predict our future performance based on our historical results. We believe that the following material trends and uncertainties are crucial to an understanding of the variability in our historical earnings and cash flows and the potential for continued variability in the future.
Macroeconomic Conditions
Economic trends and government policies affect global and regional commercial real estate markets as well as our operations directly. These include overall economic activity and employment growth, particularly office-based employment; current levels of and changes in interest rates; the cost and availability of credit; and the impact of tax and regulatory policies. Periods of economic weakness or recession, significantly rising interest rates, fiscal uncertainty, declining employment levels, decreasing demand for commercial real estate, falling real estate values, disruption to global capital markets, or the public perception that any of these events may occur, will negatively affect the performance of certain portions of our business, with the greatest impact likely on some business lines within our Advisory segment.
Compensation is our largest expense and our sales and leasing professionals generally are paid on a commission and/or bonus basis that correlates with their revenue production. As a result, the negative effects of difficult market conditions on our Advisory segment operating margins, are partially mitigated by the inherent variability of our compensation cost structure. In addition, when negative economic conditions have been particularly severe, like during the Covid-19 pandemic, we have moved decisively to lower operating expenses to improve financial performance, and will restore certain expenses as economic conditions improve.
Additionally, our revenue has become more resilient, primarily due to the diversification of our business base and the growth of our outsourcing services, which are largely contractual. We believe this resilient revenue should help to offset the negative impacts that macroeconomic deterioration could have on parts of our business. Nevertheless, adverse global and regional economic trends could pose significant risks to the performance of our consolidated operations and financial condition.
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Effects of Acquisitions
We have historically made significant use of strategic acquisitions to add and enhance service capabilities around the world. On July 29, 2021, we entered into a share purchase agreement to acquire a 60% ownership interest in Turner & Townsend Holdings Limited (Turner & Townsend) for approximately $1.3 billion in cash, a portion of which will be deferred until 2024 and 2025. We plan to fund the purchase with cash on hand and our revolving credit facility, if needed. Turner & Townsend, based in the U.K., is a global professional services company specializing in program management, project management, and cost consulting across the commercial real estate, infrastructure and natural resources sectors. Due to our majority interest and rights granted through our ownership, we will consolidate Turner & Townsend’s financial results in our Global Workplace Solutions segment upon completion of the transaction. The acquisition is expected to close in the fourth quarter of 2021.
During the three quarters of 2021, we completed six in-fill acquisitions and also completed a transaction with Industrious Management Company LLC (Industrious) to increase our ownership interest to 40%. As part of this transaction, we completed the integration of Hana, our legacy flexible office space business, into Industrious. Strategic in-fill acquisitions have played a key role in strengthening our service offerings. The companies we acquired have generally been regional or specialty firms that complement our existing platform, or independent affiliates, which, in some cases, we held a small equity interest.
We believe strategic acquisitions can significantly expand our capabilities and decrease the cost, time and resources necessary to attain a meaningful competitive position within targeted markets or business lines. In general, however, most acquisitions will initially have an adverse impact on our operating income and net income because of transaction-related expenditures, including severance, lease termination, transaction and deferred financing costs, as well as costs and charges associated with integrating the acquired business and integrating its financial and accounting systems into our own.
Our acquisition structures often include deferred and/or contingent purchase consideration in future periods that are subject to the passage of time or achievement of certain performance metrics and other conditions. As of September 30, 2021, we have accrued deferred purchase consideration totaling $135.0 million, which is included in “Accounts payable and accrued expenses” and in “Other long-term liabilities” in the accompanying consolidated balance sheets set forth in Item 1 of this Quarterly Report.
International Operations
We conduct a significant portion of our business and employ a substantial number of people outside of the U.S. and, as a result, we are subject to risks associated with doing business globally. Our Real Estate Investments segment has significant euro-denominated assets under management, or AUM, as well as associated revenue and earnings in Europe. In addition, our Global Workplace Solutions segment also derives significant revenue and earnings in foreign currencies, including the euro and British pound sterling. Fluctuations in foreign currency exchange rates have resulted and may continue to result in corresponding fluctuations in our AUM, revenue and earnings.
We are closely monitoring the impact of the Covid-19 pandemic on business conditions across all regions worldwide. Covid-19 has significantly impacted our operations and has the potential to further constrain our business activity, although its effects have eased in part of the world where vaccines have been administered and economic activity has recovered.
Our businesses could also suffer from political or economic disruptions (or the perception that such disruptions may occur) that affect interest rates or liquidity or create financial, market or regulatory uncertainty in the jurisdictions in which we operate. Any currency volatility associated with the Covid-19 pandemic, geopolitical or economic dislocations could impact our results of operations.
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During the nine months ended September 30, 2021, approximately 43.4% of our revenue was transacted in foreign currencies. The following table sets forth our revenue derived from our most significant currencies (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
United States dollar$3,943,714 58.0 %$3,162,235 56.0 %$10,856,277 56.6 %$9,632,592 56.9 %
British pound sterling841,241 12.4 %736,927 13.1 %2,451,222 12.8 %2,188,822 12.9 %
euro668,061 9.8 %645,583 11.4 %2,016,846 10.5 %1,836,311 10.9 %
Canadian dollar252,553 3.7 %184,967 3.3 %751,275 3.9 %549,098 3.2 %
Australian dollar152,027 2.2 %108,060 1.9 %423,320 2.2 %296,124 1.8 %
Chinese yuan109,768 1.6 %84,985 1.5 %320,354 1.7 %250,816 1.5 %
Indian rupee113,142 1.7 %106,956 1.9 %322,662 1.7 %353,080 2.1 %
Swiss franc89,696 1.3 %80,083 1.4 %279,683 1.5 %234,171 1.4 %
Japanese yen75,178 1.1 %74,706 1.3 %243,287 1.3 %236,999 1.4 %
Singapore dollar68,481 1.0 %63,151 1.1 %210,129 1.1 %193,556 1.1 %
Other currencies (1)
484,466 7.2 %397,489 7.1 %1,320,764 6.7 %1,144,125 6.8 %
Total revenue$6,798,327 100.0 %$5,645,142 100.0 %$19,195,819 100.0 %$16,915,694 100.0 %
_______________________________
(1)Approximately 37 currencies comprise 7.2% and 6.7% of our revenues for the three and nine months ended September 30, 2021, respectively, and approximately 39 currencies comprise 7.1% and 6.8% of our revenues for the three and nine months ended September 30, 2020, respectively.
Although we operate globally, we report our results in U.S. dollars. As a result, the strengthening or weakening of the U.S. dollar may positively or negatively impact our reported results. For example, we estimate that had the British pound sterling-to-U.S. dollar exchange rates been 10% higher during the nine months ended September 30, 2021, the net impact would have been an increase in pre-tax income of $11.6 million. Had the euro-to-U.S. dollar exchange rates been 10% higher during the nine months ended September 30, 2021, the net impact would have been an increase in pre-tax income of $21.4 million. These hypothetical calculations estimate the impact of translating results into U.S. dollars and do not include an estimate of the impact that a 10% change in the U.S. dollar against other currencies would have had on our foreign operations.
Due to the constantly changing currency exposures to which we are subject and the volatility of currency exchange rates, we cannot predict the effect of exchange rate fluctuations upon future operating results. In addition, fluctuations in currencies relative to the U.S. dollar may make it more difficult to perform period-to-period comparisons of our reported results of operations. Our international operations also are subject to, among other things, political instability and changing regulatory environments, which affect the currency markets and which as a result may adversely affect our future financial condition and results of operations. We routinely monitor these risks and related costs and evaluate the appropriate amount of oversight to allocate towards business activities in foreign countries where such risks and costs are particularly significant.
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Results of Operations
The following table sets forth items derived from our consolidated statements of operations for the three and nine months ended September 30, 2021 and 2020 (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021
2020 (1)
2021
2020 (1)
Revenue:
Net revenue:
Facilities management$1,231,101 18.1 %$1,122,209 19.9 %$3,587,247 18.7 %$3,323,924 19.7 %
Property management422,652 6.2 %400,709 7.1 %1,252,599 6.5 %1,195,850 7.1 %
Project management320,694 4.7 %338,286 6.0 %966,821 5.0 %963,334 5.7 %
Valuation176,644 2.6 %138,945 2.5 %517,460 2.7 %418,520 2.5 %
Loan servicing78,497 1.2 %58,013 1.0 %213,233 1.1 %171,743 1.0 %
Advisory leasing869,124 12.8 %549,233 9.7 %2,082,248 10.9 %1,696,039 10.0 %
Capital markets:
Advisory sales673,411 9.9 %348,238 6.2 %1,677,557 8.7 %1,022,914 6.0 %
Commercial mortgage origination181,813 2.7 %129,026 2.3 %483,556 2.5 %352,567 2.1 %
Investment management135,175 2.0 %99,935 1.8 %406,516 2.1 %324,745 1.9 %
Development services88,657 1.3 %69,677 1.1 %271,808 1.4 %217,948 1.3 %
Corporate, other and eliminations(4,795)(0.1)%(5,758)(0.1)%(15,397)0.0 %(20,168)(0.1)%
Total net revenue4,172,973 61.4 %3,248,513 57.5 %11,443,648 59.6 %9,667,416 57.2 %
Pass through costs also recognized as revenue2,625,354 38.6 %2,396,629 42.5 %7,752,171 40.4 %7,248,278 42.8 %
Total revenue6,798,327 100.0 %5,645,142 100.0 %19,195,819 100.0 %16,915,694 100.0 %
Costs and expenses:
Cost of revenue5,258,947 77.3 %4,564,579 80.9 %14,995,252 78.1 %13,676,790 80.9 %
Operating, administrative and other1,025,681 15.1 %794,227 14.1 %2,811,224 14.6 %2,355,099 13.9 %
Depreciation and amortization122,564 1.8 %127,725 2.2 %363,727 2.0 %357,903 2.1 %
Asset impairments— 0.0 %— 0.0 %— 0.0 %75,171 0.4 %
Total costs and expenses6,407,192 94.2 %5,486,531 97.2 %18,170,203 94.7 %16,464,963 97.3 %
Gain on disposition of real estate18,530 0.3 %52,797 0.9 %19,615 0.1 %75,132 0.4 %
Operating income409,665 6.0 %211,408 3.7 %1,045,231 5.4 %525,863 3.1 %
Equity income from unconsolidated subsidiaries163,809 2.4 %32,376 0.6 %459,535 2.4 %72,487 0.4 %
Other income7,693 0.1 %7,947 0.1 %22,470 0.1 %12,974 0.1 %
Interest expense, net of interest income11,038 0.1 %17,829 0.3 %34,916 0.1 %51,795 0.3 %
Income before provision for income taxes570,129 8.4 %233,902 4.1 %1,492,320 7.8 %559,529 3.3 %
Provision for income taxes133,507 2.0 %49,062 0.8 %343,279 1.8 %119,047 0.7 %
Net income436,622 6.4 %184,840 3.3 %1,149,041 6.0 %440,482 2.6 %
Less: Net income attributable to non-controlling interests879 0.0 %708 0.0 %4,459 0.0 %2,258 0.0 %
Net income attributable to CBRE Group, Inc.$435,743 6.4 %$184,132 3.3 %$1,144,582 6.0 %$438,224 2.6 %
Adjusted EBITDA$736,069 10.8 %$441,764 7.8 %$1,945,584 10.1 %$1,139,419 6.7 %
_______________________________
(1)See discussion in segment operations for organization changes effective January 1, 2021. Prior period results have been recast to conform with these changes.
Net revenue and adjusted EBITDA are not recognized measurements under GAAP. When analyzing our operating performance, investors should use these measures in addition to, and not as an alternative for, their most directly comparable financial measure calculated and presented in accordance with GAAP. We generally use these non-GAAP financial measures to evaluate operating performance and for other discretionary purposes. We believe these measures provide a more complete understanding of ongoing operations, enhance comparability of current results to prior periods and may be useful for investors to analyze our financial performance because they eliminate the impact of selected charges that may obscure trends in the underlying performance of our business. Because not all companies use identical calculations, our presentation of net revenue and adjusted EBITDA may not be comparable to similarly titled measures of other companies.
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Net revenue is gross revenue less costs largely associated with subcontracted vendor work performed for clients and generally has no margin. Prior to 2021, the company utilized fee revenue to analyze the overall financial performance. This metric excluded additional reimbursed costs, primarily related to employees dedicated to clients, some of which included minimal margin.
We use adjusted EBITDA as an indicator of consolidated financial performance. It represents earnings before net interest expense, write-off of financing costs on extinguished debt, income taxes, depreciation and amortization, asset impairments, adjustments related to certain carried interest incentive compensation expense (reversal) to align with the timing of associated revenue, fair value adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in the period, costs incurred related to legal entity restructuring, costs associated with workforce optimization, transformation initiatives and integration and other costs related to acquisitions. We believe that investors may find these measures useful in evaluating our operating performance compared to that of other companies in our industry because their calculations generally eliminate the effects of acquisitions, which would include impairment charges of goodwill and intangibles created from acquisitions, the effects of financings and income taxes and the accounting effects of capital spending.
Adjusted EBITDA is not intended to be a measure of free cash flow for our discretionary use because it does not consider certain cash requirements such as tax and debt service payments. This measure may also differ from the amounts calculated under similarly titled definitions in our credit facilities and debt instruments, which are further adjusted to reflect certain other cash and non-cash charges and are used by us to determine compliance with financial covenants therein and our ability to engage in certain activities, such as incurring additional debt. We also use adjusted EBITDA as a significant component when measuring our operating performance under our employee incentive compensation programs.
Adjusted EBITDA is calculated as follows (dollars in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021202020212020
Net income attributable to CBRE Group, Inc.$435,743 $184,132 $1,144,582 $438,224 
Add:
Depreciation and amortization122,564 127,725 363,727 357,903 
Asset impairments— — — 75,171 
Interest expense, net of interest income11,038 17,829 34,916 51,795 
Provision for income taxes133,507 49,062 343,279 119,047 
Costs associated with transformation initiatives (1)
— 55,374 — 55,374 
Carried interest incentive compensation expense (reversal) to align with the timing of associated revenue16,959 3,767 33,963 (11,517)
Impact of fair value adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in the period47 2,289 772 9,289 
Costs incurred related to legal entity restructuring— 1,061 — 4,995 
Integration and other costs related to acquisitions16,211 525 24,345 1,544 
Costs associated with workforce optimization efforts (2)
— — — 37,594 
Adjusted EBITDA$736,069 $441,764 $1,945,584 $1,139,419 
______________________________
(1)Commencing during the quarter ended September 30, 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs and professional fees.
(2)Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. Of the total costs, $7.4 million was included within the “Cost of revenue” line item and $30.2 million was included in the “Operating, administrative and other” line item in the accompanying consolidated statements of operations for the nine months ended September 30, 2020.
Three Months Ended September 30, 2021 Compared to the Three Months Ended September 30, 2020
We reported consolidated net income of $435.7 million for the three months ended September 30, 2021 on revenue of $6.8 billion as compared to consolidated net income of $184.1 million on revenue of $5.6 billion for the three months ended September 30, 2020.
Our revenue on a consolidated basis for the three months ended September 30, 2021 increased by $1.2 billion, or 20.4%, as compared to the three months ended September 30, 2020. The revenue increase reflects growth across the three business segments; increases in revenue in our Global Workplace Solutions segment due to growth in our facilities management
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and project management business, increases in our Advisory Services segment with notable growth in sales and lease commission revenue supported by a moderate growth in other advisory services such as property management, mortgage origination, loan servicing, and valuation services, and increases in asset management fees and development and construction revenue. Foreign currency translation had a 1.8% positive impact on total revenue during the three months ended September 30, 2021, primarily driven by strength in the Canadian dollar, British pound sterling and euro, partially offset by weakness in the Argentine peso, and Japanese Yen.
Our cost of revenue on a consolidated basis increased by $694.4 million, or 15.2%, during the three months ended September 30, 2021 as compared to the same period in 2020. This increase was primarily due to higher costs associated with our Global Workplace Solutions segment due to growth in our facilities management and project management business and higher commission expense associated with our Advisory Services segment due to growth in our sales and leasing business. In addition, foreign currency translation had a 1.7% negative impact on total cost of revenue during the three months ended September 30, 2021. Cost of revenue as a percentage of revenue decreased to 77.3% for the three months ended September 30, 2021 from 80.9% for the three months ended September 30, 2020, primarily driven by an increase in the Real Estate Investment segment investment management fees due to growth in Assets Under Management (AUM) with no associated cost of revenue. In addition, increase in high margin sales and leasing revenue as a percentage of overall revenue contributed to the decline in the above ratio.
Our operating, administrative and other expenses on a consolidated basis increased by $231.5 million, or 29.1%, during the three months ended September 30, 2021 as compared to the same period in 2020. The increase was primarily due to an increase in business promotion, advertising and travel, overall bonus accrual, and stock compensation expense tied to significant growth in performance this quarter as compared to the three months ended September 30, 2020 when the operating results were impacted by the pandemic. Foreign currency translation had a 1.9% negative impact on total operating, administrative and other expenses during the three months ended September 30, 2021. Operating expenses as a percentage of revenue increased slightly to 15.1% for the three months ended September 30, 2021 from 14.1% for the three months ended September 30, 2020.
Our depreciation and amortization expense on a consolidated basis decreased by $5.2 million, or 4.0%, during the three months ended September 30, 2021 as compared to the same period in 2020. This decrease was primarily attributable to prior period having accelerated depreciation for certain technology platforms, with lower technology-related capital expenditures in the current period.
Our gain on disposition of real estate on a consolidated basis was $18.5 million for the three months ended September 30, 2021, which was a decrease over the prior year period, due to a decrease in property sales within our Real Estate Investments segment.
Our equity income from unconsolidated subsidiaries on a consolidated basis increased by $131.4 million, or 406.0%, during the three months ended September 30, 2021 as compared to the same period in 2020, primarily driven by higher equity earnings associated with property sales reported in our Real Estate Investments segment and a favorable fair value adjustment related to our equity investment in Industrious. This was partially offset by a net valuation loss recorded for certain of our investments in the Corporate and other segment.
Our consolidated interest expense, net of interest income, decreased by $6.8 million, or 38.1%, for the three months ended September 30, 2021 as compared to the same period in 2020. This decrease was primarily due to interest expense associated with the 5.25% senior note which was fully paid off in December 2020, and offset by interest expense associated with the 2.500% senior note issued in the first half of 2021.
Our provision for income taxes on a consolidated basis was $133.5 million for the three months ended September 30, 2021 as compared to $49.1 million for the three months ended September 30, 2020. The increase of $84.4 million is primarily related to the corresponding increase in our consolidated pre-tax book income. Our effective tax rate increased to 23.4% for the three months ended September 30, 2021 from 21.0% for the three months ended September 30, 2020 primarily resulting from an increase in unfavorable permanent book tax differences and a decrease of tax credits in 2021.
Nine Months Ended September 30, 2021 Compared to the Nine Months Ended September 30, 2020
We reported consolidated net income of $1.1 billion for the nine months ended September 30, 2021 on revenue of $19.2 billion as compared to consolidated net income of $438.2 million on revenue of $16.9 billion for the nine months ended September 30, 2020.
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Our revenue on a consolidated basis for the nine months ended September 30, 2021 increased by $2.3 billion, or 13.5%, as compared to the nine months ended September 30, 2020. The revenue increase reflects higher revenue in our Global Workplace Solutions segment (increase of 6.7% as compared to the same period in 2020) led by growth in our facilities management line of business, driven by its contractual nature, an increase in higher revenue in our Advisory Services segment led primarily by higher sales (increase of 28.0% as compared to the same period in 2020) with an overall increase sales and lease revenue and other advisory services, and improved revenue in our Real Estate Investments segment (increase of 25.0% as compared to the same period in 2020) largely due to an increase in sales in our development services line of business and investment management fees related to growth in AUM. Foreign currency translation had a 2.8% positive impact on total revenue during the nine months ended September 30, 2021, primarily driven by strength in the Canadian dollar, British pound sterling and euro, partially offset by weakness in the Argentine peso and Brazilian real.
Our cost of revenue on a consolidated basis increased by $1.3 billion, or 9.6%, during the nine months ended September 30, 2021 as compared to the same period in 2020. This increase was primarily due to higher costs associated with our Global Workplace Solutions segment due to growth in our facilities management and project management business and higher costs associated with our Advisory Services segment due to growth in our sales and leasing business. Foreign currency translation had a 2.6% negative impact on total cost of revenue during the nine months ended September 30, 2021. Cost of revenue as a percentage of revenue decreased to 78.1% for the nine months ended September 30, 2021 from 80.9% for the nine months ended September 30, 2020. This was primarily driven by an increase in the Real Estate Investment segment investment management fees due to growth in AUM that does not have associated cost of revenue.
Our operating, administrative and other expenses on a consolidated basis increased by $456.1 million, or 19.4%, for the nine months ended September 30, 2021 as compared to the same period in 2020. The increase was primarily due to an increase in support staff compensation, overall bonus accrual, and stock compensation expense tied to significant improvement in the business performance during the nine months ended September 30, 2021 as compared to nine months ended September 30, 2020. This was partially offset by lower discretionary expenses such as business promotion, advertising and travel which, even though slightly higher during the quarter, is still below 2020 levels. Foreign currency translation also had a 3.0% negative impact on total operating expenses during the nine months ended September 30, 2021. Operating expenses as a percentage of revenue increased to 14.6% for the nine months ended September 30, 2021 from 13.9% for the nine months ended September 30, 2020, primarily due to increased performance driven incentive expense partially offset by a decrease in discretionary expense such as travel and marketing.
Our depreciation and amortization expense on a consolidated basis increased by $5.8 million, or 1.6%, during the nine months ended September 30, 2021 as compared to the same period in 2020. This increase was primarily attributable to a rise in amortization expense related to higher mortgage servicing rights and loan payoffs.
We did not incur any asset impairments during the nine months ended September 30, 2021. Our asset impairments on a consolidated basis totaled $75.2 million for the nine months ended September 30, 2020 and consisted of a non-cash goodwill impairment charge of $25.0 million in our Real Estate Investments segment and $50.2 million of non-cash asset impairment charges in our Global Workplace Solutions segment. During 2020, we deemed there to be triggering events in the first quarter of 2020 that required testing of certain assets for impairment at that time. Based on these tests, we recorded the aforementioned non-cash impairment charges, which were driven by lower anticipated cash flows in certain businesses directly resulting from a downturn in forecasts as well as increased forecast risk due to Covid-19.
Our gain on disposition of real estate on a consolidated basis decreased by $55.5 million, or 73.9%, during the nine months ended September 30, 2021 as compared to the same period in 2020. These gains resulted from decreased activity related to property sales within our Real Estate Investments segment.
Our equity income from unconsolidated subsidiaries on a consolidated basis increased by $387.0 million, or 534.0%, during the nine months ended September 30, 2021 as compared to the same period in 2020, primarily driven by higher equity earnings associated with property sales reported in our Real Estate Investments segment, our fair value adjustment related to our investment in Industrious and higher equity pick ups associated with certain equity investments reported in our Corporate and other segment.
Our consolidated interest expense, net of interest income, decreased by $16.9 million, or 32.6%, for the nine months ended September 30, 2021 as compared to the same period in 2020. This decrease was primarily due to interest expense associated with the 5.25% senior note which was fully paid off in December 2020, and offset by interest expense associated with the 2.500% senior note issued in the first half of 2021.
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Our provision for income taxes on a consolidated basis was $343.3 million for the nine months ended September 30, 2021 as compared to $119.0 million for the nine months ended September 30, 2020. The increase of $224.2 million is primarily related to the corresponding increase in consolidated pre-tax book income. Our effective tax rate increased to 23.0% for the nine months ended September 30, 2021 from 21.3% for the nine months ended September 30, 2020 primarily resulting from an increase in unfavorable permanent book tax differences and a decrease of tax credits in 2021. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in the United States in response to the Covid-19 pandemic. The CARES Act has not had, nor is it expected to have, a significant impact on our effective tax rate for 2021.
Segment Operations

We organize our operations around, and publicly report our financial results on, three global business segments: (1) Advisory Services; (2) Global Workplace Solutions; and (3) Real Estate Investments. Effective January 1, 2021, we have realigned our organizational structure and performance measure to how our chief operating decision maker views the company. This includes a “Corporate, other and eliminations” component and a segment measurement of profit and loss referred to as segment operating profit.
Advisory Services provides a comprehensive range of services globally, including property leasing, property sales, mortgage services, property management, and valuation. Global Workplace Solutions provides a broad suite of integrated, contractually-based outsourcing services to occupiers of real estate, including facilities management and project management. Effective January 1, 2021, transaction services was fully moved under the Advisory Services segment and project management was fully moved under the Global Workplace Solutions segment. Previously transaction services and project management were split between the Global Workplace Solutions segment and the Advisory Services segment. Real Estate Investments includes investment management services provided globally, development services in the U.S., U.K. and Continental Europe and legacy flexible office space solutions. Corporate and other includes activities not attributed to our core business, primarily consisting of corporate headquarters costs for executive officers and certain other central functions. These costs are not allocated to the other business segments. It also includes eliminations related to inter-segment revenue. Prior period segment results for all of our reportable segments have been recast to conform to the above changes. For additional information on our segments, see Note 14 of the Notes to Consolidated Financial Statements (Unaudited) set forth in Item 1 of this Quarterly Report.
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Advisory Services
The following table summarizes our results of operations for our Advisory Services operating segment for the three and nine months ended September 30, 2021 and 2020 (dollars in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2021202020212020
Revenue:
Net revenue:
Property management$422,652 17.5 %$400,709 24.6 %$1,252,599 20.0 %$1,195,850 24.5 %
Valuation176,644 7.3 %138,945 8.5 %517,460 8.3 %418,520 8.6 %
Loan servicing78,497 3.3 %58,013 3.6 %213,233 3.4 %171,743 3.5 %
Advisory leasing869,124 36.0 %549,233 33.7 %2,082,248 33.3 %1,696,039 34.7 %
Capital markets:
Advisory sales673,411 27.9 %348,238 21.3 %1,677,557 26.8 %1,022,914 20.9 %
Commercial mortgage origination181,813 7.6 %129,026 7.9 %483,556 7.7 %352,567 7.2 %
Total segment net revenue2,402,141 99.6 %1,624,164 99.6 %6,226,653 99.5 %4,857,633 99.4 %
Pass through costs also recognized as revenue10,006 0.4 %5,846 0.4 %30,491 0.5 %29,296 0.6 %
Total segment revenue2,412,147 100.0 %1,630,010 100.0 %6,257,144 100.0 %4,886,929 100.0 %
Costs and expenses:
Cost of revenue1,433,315 59.4 %986,777 60.5 %3,652,711 58.4 %2,930,690 59.9 %
Operating, administrative and other466,189 19.3 %384,692 23.6 %1,298,407 20.7 %1,180,284 24.2 %
Depreciation and amortization76,249 3.2 %80,407 4.9 %220,172 3.5 %223,202 4.6 %
Operating income436,394 18.1 %178,134 11.0 %1,085,854 17.4 %552,753 11.3 %
Equity income from unconsolidated subsidiaries19,567 0.8 %1,241 0.1 %22,466 0.4 %3,569 0.1 %
Other (loss) income(10,531)(0.5)%539 0.0 %(9,729)(0.2)%3,635 0.1 %
Less: Net income attributable to non-controlling interests140 0.0 %116 0.0 %627 0.0 %537 0.1 %
Add-back: Depreciation and amortization76,249 3.2 %80,407 4.9 %220,172 3.5 %223,202 4.6 %
Adjustments:
Costs associated with transformation initiatives (1)
— 0.0 %26,450 1.6 %— 0.0 %26,450 0.5 %
Costs associated with workforce optimization efforts (2)
— 0.0 %— 0.0 %— 0.0 %12,659 0.3 %
Segment operating profit and segment operating profit on revenue margin$521,539 21.6 %$286,655 17.6 %$1,318,136 21.1 %$821,731 16.8 %
Segment operating profit on net revenue margin21.7 %17.6 %21.2 %16.9 %
_______________________________
(1)Commencing during the quarter ended September 30, 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs and professional fees.
(2)Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. Of the total costs, $6.3 million was included within the “Cost of revenue” line item and $6.4 million was included in the “Operating, administrative and other” line item in the accompanying consolidated statements of operations for the nine months ended September 30, 2020.
Three Months Ended September 30, 2021 Compared to the Three Months Ended September 30, 2020
Revenue increased by $782.1 million, or 48.0%, for the three months ended September 30, 2021 as compared to the a three months ended September 30, 2020. The revenue increase primarily reflects higher sales and leasing revenue, as well as an increase in commercial mortgage origination activity, property management fees and valuation revenue. Foreign currency translation had a 1.8% positive impact on total revenue during the three months ended September 30, 2021, primarily driven by strength in the Australian dollar, Canadian dollar, British pound sterling and euro, partially offset by weakness in the Japanese yen.
Cost of revenue increased by $446.5 million, or 45.3%, for the three months ended September 30, 2021 as compared to the same period in 2020, primarily due to increased commission expense resulting from higher sales and leasing revenue. Foreign currency translation had a 1.8% negative impact on total cost of revenue during the three months ended September 30,
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2021. Cost of revenue as a percentage of revenue decreased to 59.4% for the three months ended September 30, 2021 versus 60.5% for the same period in 2020 This increase in gross margin is primarily due to revenue growth outpacing fixed cost growth.
Operating, administrative and other expenses increased by $81.5 million, or 21.2%, for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020. This increase was primarily due to an increase in support staff compensation, overall bonus accrual, other incentive compensation, and stock compensation expense tied to better operating results this quarter as compared to three months ended September 30, 2020. Foreign currency translation had a 1.8% negative impact on total operating expenses during the three months ended September 30, 2021.
Other income (loss) decreased by $11.1 million for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020. This loss was primarily due to an unfavorable valuation adjustment recorded on a revolving facility extended to an unconsolidated subsidiary.
In connection with the origination and sale of mortgage loans for which the company retains servicing rights, we record servicing assets or liabilities based on the fair value of the retained mortgage servicing rights (MSRs) on the date the loans are sold. Upon origination of a mortgage loan held for sale, the fair value of the mortgage servicing rights to be retained is included in the forecasted proceeds from the anticipated loan sale and results in a net gain (which is reflected in revenue). Subsequent to the initial recording, MSRs are amortized (within amortization expense) and carried at the lower of amortized cost or fair value in other intangible assets in the accompanying consolidated balance sheets. They are amortized in proportion to and over the estimated period that the servicing income is expected to be received. For the three months ended September 30, 2021, MSRs contributed to operating income $48.6 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $42.3 million of amortization of related intangible assets. For the three months ended September 30, 2020, MSRs contributed to operating income $54.5 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $34.0 million of amortization of related intangible assets.
Nine Months Ended September 30, 2021 Compared to the Nine Months Ended September 30, 2020
Revenue increased by $1.4 billion, or 28.0%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020. The revenue increase primarily reflects higher sales and leasing revenue, as well as increase in commercial mortgage origination activity, property management and valuation revenue. Foreign currency translation had a 2.9% positive impact on total revenue during the nine months ended September 30, 2021, primarily driven by strength in Australian dollar, British pound sterling and euro, partially offset by weakness in the Brazilian real.
Cost of revenue increased by $722.0 million, or 24.6%, for the nine months ended September 30, 2021 as compared to the same period in 2020, primarily due to increased commission expense resulting from higher sales and leasing revenue and increased professional compensation to support the growth in the business. Foreign currency translation also had a 2.8% negative impact on total cost of revenue during the nine months ended September 30, 2021. Cost of revenue as a percentage of revenue decreased slightly to 58.4% for the nine months ended September 30, 2021 from 59.9% for the nine months ended September 30, 2020.
Operating, administrative and other expenses increased by $118.1 million, or 10.0%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020. This increase was primarily due to overall bonus accrual, other incentive compensation, and stock compensation expense tied to better operating results this period as compared to nine months ended September 30, 2020. This was offset by a decrease in certain operating expenses such as travel and entertainment, occupancy expense and salaries for office and administrative staff due to cost cutting and workspace rationalization measures that were implemented last year. Foreign currency translation also had a 3.0% negative impact on total operating expenses during the nine months ended September 30, 2021.
Other income (loss) decreased by $13.4 million for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020. This loss was primarily due to valuation adjustment recorded on a revolving facility extended to an unconsolidated subsidiary.
For the nine months ended September 30, 2021, MSRs contributed to operating income $140.6 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $117.8 million of amortization of related intangible assets. For the nine months ended September 30, 2020, MSRs contributed to operating income $127.8 million of gains recognized in conjunction with the origination and sale of mortgage loans, offset by $96.4 million of amortization of related intangible assets.
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Global Workplace Solutions
The following table summarizes our results of operations for our Global Workplace Solutions operating segment for the three and nine months ended September 30, 2021 and 2020 (dollars in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2021202020212020
Revenue:
Net revenue:
Facilities management$1,231,101 29.5 %$1,122,209 29.1 %$3,587,247 29.2 %$3,323,924 28.9 %
Project management320,694 7.7 %338,286 8.8 %966,821 7.9 %963,334 8.4 %
Total segment net revenue1,551,795 37.2 %1,460,495 37.9 %4,554,068 37.1 %4,287,258 37.3 %
Pass through costs also recognized as revenue2,615,348 62.8 %2,390,783 62.1 %7,721,680 62.9 %7,218,982 62.7 %
Total segment revenue4,167,143 100.0 %3,851,278 100.0 %12,275,748 100.0 %11,506,240 100.0 %
Costs and expenses:
Cost of revenue3,788,156 90.9 %3,540,856 91.9 %11,215,553 91.4 %10,635,811 92.5 %
Operating, administrative and other209,232 5.0 %166,959 4.3 %578,527 4.7 %497,583 4.3 %
Depreciation and amortization34,580 0.9 %33,839 0.9 %101,586 0.8 %98,755 0.9 %
Asset impairments— 0.0 %— 0.0 %— 0.0 %50,171 0.4 %
Operating income135,175 3.2 %109,624 2.9 %380,082 3.1 %223,920 1.9 %
Equity income from unconsolidated subsidiaries749 0.0 %247 0.0 %983 0.0 %363 0.0 %
Other income617 0.0 %45 0.0 %2,688 0.1 %160 0.0 %
Less: Net income attributable to non-controlling interests17 0.0 %39 0.0 %40 0.0 %74 0.0 %
Add-back: Depreciation and amortization34,580 0.9 %33,839 0.9 %101,586 0.8 %98,755 0.9 %
Add-back: Asset impairments— 0.0 %— 0.0 %— 0.0 %50,171 0.4 %
Adjustments:
Costs associated with transformation initiatives (1)
— 0.0 %17,113 0.4 %— 0.0 %17,113 0.1 %
Costs associated with workforce optimization efforts (2)
— 0.0 %— 0.0 %— 0.0 %4,878 0.1 %
Integration and other costs related to acquisitions16,211 0.4 %— 0.0 %24,345 0.2 %— 0.0 %
Segment operating profit and segment operating profit on revenue margin$187,315 4.5 %$160,829 4.2 %$509,644 4.2 %$395,286 3.4 %
Segment operating profit on net revenue margin12.1 %11.0 %11.2 %9.2 %
_______________________________
(1)Commencing during the quarter ended September 30, 2020, management began the implementation of certain transformation initiatives to enable the company to reduce costs, streamline operations and support future growth. The majority of expenses incurred were cash in nature and primarily related to employee separation benefits, lease termination costs and professional fees.
(2)Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort. Of the total costs, $1.1 million was included within the “Cost of revenue” line item and $3.8 million was included in the “Operating, administrative and other” line item in the accompanying consolidated statements of operations for the nine months ended September 30, 2020.
Three Months Ended September 30, 2021 Compared to the Three Months Ended September 30, 2020
Revenue increased by $315.9 million, or 8.2%, for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020. The increase was primarily attributable to growth in our facilities management line of business, which is contractual in nature. Foreign currency translation had a 1.7% positive impact on total revenue during the three months ended September 30, 2021, primarily driven by strength in the Chinese yuan, Canadian dollar, British pound sterling and euro, partially offset by weakness in the Argentinian peso.
Cost of revenue increased by $247.3 million, or 7.0%, for the three months ended September 30, 2021 as compared to the same period in 2020, driven by the higher revenue leading to higher pass through costs and higher professional compensation. Foreign currency translation had a 1.7% negative impact on total cost of revenue during the three months ended September 30, 2021. Cost of revenue as a percentage of revenue decreased slightly to 90.9% for the three months ended September 30, 2021 from 91.9% for the same period in 2020.
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Operating, administrative and other expenses increased by $42.3 million, or 25.3%, for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020. This increase was attributable to higher bonus accrual tied to segment and consolidated results and continued investments to sustain the growth in the business and acquisition related costs for Turner & Townsend. Foreign currency translation had a 2.4% negative impact on total operating expenses during the three months ended September 30, 2021.
Nine Months Ended September 30, 2021 Compared to the Nine Months Ended September 30, 2020
Revenue increased by $769.5 million, or 6.7%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020. The increase was primarily attributable to growth in our project management line of business, supplemented by a moderate growth in facilities management revenue. Foreign currency translation had a 2.6% positive impact on total revenue during the nine months ended September 30, 2021, primarily driven by strength in the Chinese yuan, Canadian dollar, British pound sterling and euro, offset by weakness in the Argentine peso and Brazilian real.
Cost of revenue increased by $579.7 million, or 5.5%, for the nine months ended September 30, 2021 as compared to the same period in 2020, driven by the higher revenue leading to higher pass through costs and increased professional compensation. Foreign currency translation had a 2.5% negative impact on total cost of revenue during the nine months ended September 30, 2021. Cost of revenue as a percentage of revenue decreased slightly to 91.4% for the nine months ended September 30, 2021 from 92.5% for the nine months ended September 30, 2020.
Operating, administrative and other expenses increased by $80.9 million, or 16.3%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020. This increase was attributable to higher bonus accrual tied to segment and consolidated results and continued investments to sustain the growth in the business in form of office management and administrative salaries and acquisition related costs for Turner & Townsend. These increases were partially offset by benefits from targeted reduction in certain operating expenses, such as temporary help and travel and entertainment costs, during the nine months ended September 30, 2021. Foreign currency translation also had a 3.2% negative impact on total operating expenses during the nine months ended September 30, 2021.

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Real Estate Investments
The following table summarizes our results of operations for our Real Estate Investments operating segment for the three and nine months ended September 30, 2021 and 2020 (dollars in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2021202020212020
Revenue:
Investment management$135,175 60.4 %$99,935 58.9 %$406,516 59.9 %$324,745 59.8 %
Development services88,657 39.6 %69,677 41.1 %271,808 40.1 %217,948 40.2 %
Total segment revenue223,832 100.0 %169,612 100.0 %678,324 100.0 %542,693 100.0 %
Costs and expenses:
Cost of revenue40,224 18.0 %40,384 23.8 %138,184 20.4 %125,454 23.1 %
Operating, administrative and other229,303 102.4 %147,662 87.1 %645,558 95.2 %425,440 78.4 %
Depreciation and amortization4,617 2.1 %5,902 3.4 %20,570 3.0 %15,039 2.8 %
Asset impairments— 0.0 %— 0.0 %— 0.0 %25,000 4.6 %
Gain on disposition of real estate18,530 8.3 %52,797 31.1 %19,615 2.9 %75,132 13.8 %
Operating (loss) income(31,782)(14.2 %)28,461 16.8 %(106,373)(15.7 %)26,892 4.9 %
Equity income from unconsolidated subsidiaries156,479 69.9 %30,914 18.2 %411,546 60.7 %71,112 13.1 %
Other income (loss)447 0.2 %117 0.1 %3,399 0.5 %(1,787)(0.3)%
Less: Net income attributable to non-controlling interests722 0.3 %553 0.3 %3,792 0.5 %1,647 0.3 %
Add-back: Depreciation and amortization4,617 2.1 %5,902 3.4 %20,570 3.0 %15,039 2.8 %
Add-back: Asset impairments— 0.0 %— 0.0 %— 0.0 %25,000 4.6 %
Adjustments:
Carried interest incentive compensation expense (reversal) to align with the timing of associated revenue16,959 7.6 %3,767 2.2 %33,963 5.0 %(11,517)(2.1 %)
Impact of fair value adjustments to real estate assets acquired in the Telford Acquisition (purchase accounting) that were sold in period47 0.0 %2,289 1.3 %772 0.1 %9,289 1.7 %
Integration and other costs related to acquisitions— 0.0 %525 0.3 %— 0.0 %1,544 0.3 %
Costs associated with workforce optimization efforts (1)
— 0.0 %— 0.0 %— 0.0 %5,172 1.0 %
Segment operating profit$146,045 65.3 %$71,422 42.0 %$360,085 53.1 %$139,097 25.7 %
_______________________________
(1)Primarily represents costs incurred related to workforce optimization initiated and executed in the second quarter of 2020 as part of management’s cost containment efforts in response to the Covid-19 pandemic. The charges are cash expenditures primarily for severance costs incurred related to this effort and were included in the “Operating, administrative and other” line item in the accompanying consolidated statements of operations for the nine months ended September 30, 2020.
Three Months Ended September 30, 2021 Compared to the Three Months Ended September 30, 2020
Revenue increased by $54.2 million, or 32.0%, for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020, primarily driven by an increase in real estate sales and an increase in construction management fees in our development services line of business. Investment management fees increased due to growth in AUM. Foreign currency translation had a 4.3% positive impact on total revenue during the three months ended September 30, 2021, primarily driven by strength in the British pound sterling and euro.
Cost of revenue decreased by $0.2 million, or 0.4%, for the three months ended September 30, 2021 as compared to the three months ended September 30, 2020, primarily driven by a decrease in cost related to construction services. Foreign currency translation had a 6.9% negative impact on total cost of revenue during the three months ended September 30, 2021.
Operating, administrative and other expenses increased by $81.6 million, or 55.3%, for the three months ended September 30, 2021 as compared to the same period in 2020, primarily due to an increase in compensation and bonuses in our development services and investment management line of business consistent with higher revenue growth. Foreign currency translation had a 2.3% negative impact on total operating expenses during the three months ended September 30, 2021.
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Our equity income from unconsolidated subsidiaries on a consolidated basis increased by $125.6 million, or 406.2%, during the three months ended September 30, 2020 as compared to the same period in 2020, primarily driven by higher equity earnings associated with property sales.
A roll forward of our AUM by product type for the three months ended September 30, 2021 is as follows (dollars in billions):
FundsSeparate AccountsSecuritiesTotal
Balance at June 30, 2021$49.6 $70.6 $8.9 $129.1 
Inflows2.6 1.3 0.6 4.5 
Outflows(0.5)(0.9)(0.3)(1.7)
Market appreciation0.8 0.4 — 1.2 
Balance at September 30, 2021$52.5 $71.4 $9.2 $133.1 
AUM generally refers to the properties and other assets with respect to which we provide (or participate in) oversight, investment management services and other advice, and which generally consist of real estate properties or loans, securities portfolios and investments in operating companies and joint ventures. Our AUM is intended principally to reflect the extent of our presence in the real estate market, not the basis for determining our management fees. Our assets under management consist of:
the total fair market value of the real estate properties and other assets either wholly-owned or held by joint ventures and other entities in which our sponsored funds or investment vehicles and client accounts have invested or to which they have provided financing. Committed (but unfunded) capital from investors in our sponsored funds is not included in this component of our AUM. The value of development properties is included at estimated completion cost. In the case of real estate operating companies, the total value of real properties controlled by the companies, generally through joint ventures, is included in AUM; and
the net asset value of our managed securities portfolios, including investments (which may be comprised of committed but uncalled capital) in private real estate funds under our fund of funds investments.
Our calculation of AUM may differ from the calculations of other asset managers, and as a result, this measure may not be comparable to similar measures presented by other asset managers.
Nine Months Ended September 30, 2021 Compared to the Nine Months Ended September 30, 2020
Revenue increased by $135.6 million, or 25.0%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020, primarily driven by an increase in real estate sales in our development services line of business and investment management fees related to growth in AUM. Foreign currency translation had a 6.0% positive impact on total revenue during the nine months ended September 30, 2021, primarily driven by strength in the British pound sterling and euro.
Cost of revenue increased by $12.7 million, or 10.1%, for the nine months ended September 30, 2021 as compared to the nine months ended September 30, 2020, primarily driven by an increase in real estate development which is consistent with an increase in sales in our development service line of business. Foreign currency translation had a 8.7% negative impact on total cost of revenue during the nine months ended September 30, 2021.
Operating, administrative and other expenses increased by $220.1 million, or 51.7%, for the nine months ended September 30, 2021 as compared to the same period in 2020, primarily due to an increase in compensation and bonuses in our development services and investment management line of business consistent with higher revenue growth. These increases are partially offset by decreases in certain operating expenses, such as occupancy costs, as a result of workspace optimization efforts implemented last year. Foreign currency translation had a 4.0% negative impact on total operating expenses during the nine months ended September 30, 2021.
Our equity income from unconsolidated subsidiaries on a consolidated basis increased by $340.4 million, or 478.7%, during the nine months ended September 30, 2020 as compared to the same period in 2020, primarily driven by higher equity earnings associated with property sales.
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A roll forward of our AUM by product type for the nine months ended September 30, 2021 is as follows (dollars in billions):
FundsSeparate AccountsSecuritiesTotal
Balance at January 1, 2021$47.2 $67.9 $7.6 $122.7 
Inflows5.7 5.9 1.6 13.2 
Outflows(2.3)(3.7)(1.3)(7.3)
Market appreciation1.9 1.3 1.3 4.5 
Balance at September 30, 2021$52.5 $71.4 $9.2 $133.1 
We describe above how we calculate AUM. Also, as noted above, our calculation of AUM may differ from the calculations of other asset managers, and as a result, this measure may not be comparable to similar measures presented by other asset managers.
Liquidity and Capital Resources
We believe that we can satisfy our working capital and funding requirements with internally generated cash flow and, as necessary, borrowings under our revolving credit facility. We expect our capital requirements for 2021 to be between $150.0 million and $200.0 million of anticipated capital expenditures, net of tenant concessions. During the nine months ended September 30, 2021, we incurred $102.8 million of capital expenditures, net of tenant concessions received, which includes approximately $22.5 million related to technology enablement. As of September 30, 2021, we had aggregate commitments of $154.2 million to fund future co-investments in our Real Estate Investments business, $21.9 million of which is expected to be funded in 2021. Additionally, as of September 30, 2021, we are committed to fund $45.9 million of additional capital to unconsolidated subsidiaries within our Real Estate Investments business, which we may be required to fund at any time. As of September 30, 2021, we had $3.1 billion of borrowings available under our revolving credit facility and $2.7 billion of cash and cash equivalents available for general corporate use.
We have historically relied on our internally generated cash flow and our revolving credit facility to fund our working capital, capital expenditure and general investment requirements (including strategic in-fill acquisitions) and have not sought other external sources of financing to help fund these requirements. In the absence of extraordinary events or a large strategic acquisition, we anticipate that our cash flow from operations and our revolving credit facility would be sufficient to meet our anticipated cash requirements for the foreseeable future, and at a minimum for the next 12 months. Given compensation is our largest expense and our sales and leasing professionals generally are paid on a commission and/or bonus basis that correlates with their revenue production, the negative effect of difficult market conditions is partially mitigated by the inherent variability of our compensation cost structure. In addition, when negative economic conditions have been particularly severe, we have moved decisively to lower operating expenses to improve financial performance, and then have restored certain expenses as economic conditions improved. We may seek to take advantage of market opportunities to refinance existing debt instruments, as we have done in the past, with new debt instruments at interest rates, maturities and terms we deem attractive. We may also, from time to time in our sole discretion, purchase, redeem, or retire our existing senior notes, through tender offers, in privately negotiated or open market transactions, or otherwise.
In December 2020, we redeemed the $425.0 million aggregate outstanding principal amount of our 5.25% senior notes due 2025 in full. We funded this redemption using cash on hand. In March 2021, we took advantage of favorable market conditions and low interest rates and conducted a new issuance for $500.0 million in aggregate principal amount of 2.500% senior notes due 2031. We may again seek to take advantage of market opportunities to refinance existing debt instruments with new debt instruments at interest rates, maturities and terms we deem attractive.
As noted above, we believe that any future significant acquisitions that we may make could require us to obtain additional debt or equity financing. In the past, we have been able to obtain such financing for material transactions on terms that we believed to be reasonable. However, it is possible that we may not be able to obtain acquisition financing on favorable terms, or at all, in the future if we decide to make any further significant acquisitions.
Our long-term liquidity needs, other than those related to ordinary course obligations and commitments such as operating leases, are generally comprised of three elements. The first is the repayment of the outstanding and anticipated principal amounts of our long-term indebtedness. If our cash flow is insufficient to repay our long-term debt when it comes due, then we expect that we would need to refinance such indebtedness or otherwise amend its terms to extend the maturity dates. We cannot make any assurances that such refinancing or amendments would be available on attractive terms, if at all.
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The second long-term liquidity need is the payment of obligations related to acquisitions. Our acquisition structures often include deferred and/or contingent purchase consideration in future periods that are subject to the passage of time or achievement of certain performance metrics and other conditions. As of September 30, 2021, we had accrued deferred purchase consideration totaling $135.0 million ($29.9 million of which was a current liability), which was included in “Accounts payable and accrued expenses” and in “Other liabilities” in the accompanying consolidated balance sheets set forth in Item 1 of this Quarterly Report. In addition, we plan to fund the purchase of Turner & Townsend with cash on hand and our revolving credit facility, if needed. A portion of the overall consideration will be deferred until 2024 and 2025.
As part of the company's sponsorship of CBRE Acquisition Holdings, Inc. ("CBAH", a special purpose acquisition company), we have committed to purchase shares of CBAH Class A common stock in an aggregate amount of $70.0 million, with a commitment to purchase additional shares of CBAH Class A common stock in an aggregate amount of up to $150.0 million to the extent of the amount of redemptions of shares of CBAH Class A common stock submitted for redemption by public stockholders in connection with the closing of CBAH's proposed acquisition of Altus Power Inc. We plan to fund this commitment with cash on hand and, if needed, our revolving credit facility. The transaction is expected to close in the fourth quarter of 2021.
Lastly, as described in our 2020 Annual Report, our board of directors authorized a program for the repurchase of up to $500.0 million of our Class A common stock over three years. As of December 31, 2020, $350.0 million was available for share repurchases under the authorized repurchase program. During the three months ended September 30, 2021, we spent $100.0 million to repurchase, through a stock repurchase plan entered into pursuant to Rule 10b5-1 under the Exchange Act, an additional 1,025,068 shares of our Class A common stock with an average price paid per share of $97.55. During the nine months ended September 30, 2021, we spent $188.3 million to repurchase an additional 2,156,796 shares of our Class A common stock with an average price paid per share of $87.29. As of September 30, 2021, we had $161.7 million of capacity remaining under our repurchase program. Our stock repurchases have been funded with cash on hand and we intend to continue funding future repurchases with existing cash. We may utilize our stock repurchase program to continue offsetting the impact of our stock-based compensation program and on a more opportunistic basis if we believe our stock presents a compelling investment compared to other discretionary uses. The timing of any future repurchases and the actual amounts repurchased will depend on a variety of factors, including the market price of our common stock, general market and economic conditions and other factors.
Historical Cash Flows
Operating Activities
Net cash provided by operating activities totaled $1.2 billion for the nine months ended September 30, 2021, an increase of $309.8 million as compared to the nine months ended September 30, 2020. The primary drivers that contributed to the net increase were a substantial improvement in the company's performance and elevated distributions of earnings from unconsolidated subsidiaries (mainly due to certain transactions that occurred in third quarter in the REI segment). These were partially offset by higher non-cash equity income pick up from unconsolidated subsidiaries as compared to last year, increased outflows related to changes in net working capital of approximately $223.3 million and an increase in real estate under development of approximately $55.4 million. The impact from net working capital was largely attributable to an increase in accounts receivable offset by an increase in compensation and bonus payable this period as compared to the nine months ended September 30, 2020.
Investing Activities
Net cash used in investing activities totaled $555.4 million for the nine months ended September 30, 2021, an increase of $348.9 million as compared to the nine months ended September 30, 2020. This increase was primarily driven by our investment in Industrious, uptick in mergers and acquisitions related activities, and approximately $2.6 million in higher distributions received from unconsolidated subsidiaries, partially offset by a decease of capital expenditures compared to 2020.
Financing Activities
Net cash provided by financing activities totaled $274.9 million for the nine months ended September 30, 2021 as compared to net cash used in financing activities of $141.0 million for the nine months ended September 30, 2020. The increase of $415.9 million was primarily due to the net proceeds of $492.3 million from the issuance of our 2.500% senior notes during 2021, which was partially offset by additional funds that were used to repurchase shares during the nine months ended September 30, 2021 as compared to same period in 2020. In addition, net proceeds from notes payable on real estate were higher in 2021 by approximately $41.7 million.
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Indebtedness
Our level of indebtedness increases the possibility that we may be unable to pay the principal amount of our indebtedness and other obligations when due. In addition, we may incur additional debt from time to time to finance strategic acquisitions, investments, joint ventures or for other purposes, subject to the restrictions contained in the documents governing our indebtedness. If we incur additional debt, the risks associated with our leverage, including our ability to service our debt, would increase.
Long-Term Debt
We maintain credit facilities with third-party lenders, which we use for a variety of purposes. On March 4, 2019, CBRE Services, Inc. (CBRE Services) entered into an incremental assumption agreement with respect to its credit agreement, dated October 31, 2017 (such agreement, as amended by a December 20, 2018 incremental loan assumption agreement and such March 4, 2019 incremental assumption agreement, is collectively referred to in this Quarterly Report as the 2019 Credit Agreement), which (i) extended the maturity of the U.S. dollar tranche A term loans under such credit agreement, (ii) extended the termination date of the revolving credit commitments available under such credit agreement and (iii) made certain changes to the interest rates and fees applicable to such tranche A term loans and revolving credit commitments under such credit agreement. The proceeds from the new tranche A term loan facility under the 2019 Credit Agreement were used to repay the $300.0 million of tranche A term loans outstanding under the credit agreement in effect prior to the entry into the 2019 incremental assumption agreement. On July 9, 2021, CBRE Services entered into an additional incremental assumption agreement with respect to the 2019 Credit Agreement for purposes of increasing the revolving credit commitments available under the 2019 Credit Agreement by an aggregate principal amount of $350.0 million (the 2019 Credit Agreement, as amended by the July 9, 2021 incremental assumption agreement is collectively referred to in this Quarterly Report as the 2021 Credit Agreement).
The 2021 Credit Agreement is a senior unsecured credit facility that is guaranteed by us. As of September 30, 2021, the 2021 Credit Agreement provided for the following: (1) a $3.15 billion revolving credit facility, which includes the capacity to obtain letters of credit and swingline loans and terminates on March 4, 2024; (2) a $300.0 million tranche A term loan facility maturing on March 4, 2024, requiring quarterly principal payments unless our leverage ratio (as defined in the 2021 Credit Agreement) is less than or equal to 2.50x on the last day of the fiscal quarter immediately preceding any such payment date and (3) a €400.0 million term loan facility due and payable in full at maturity on December 20, 2023.
On March 18, 2021, CBRE Services issued $500.0 million in aggregate principal amount of 2.500% senior notes due April 1, 2031 at a price equal to 98.451% of their face value (the 2.500% senior notes). The 2.500% senior notes are unsecured obligations of CBRE Services, senior to all of its current and future subordinated indebtedness, but effectively subordinated to all of its current and future secured indebtedness. Interest accrues at a rate of 2.500% per year and is payable semi-annually in arrears on April 1 and October 1 of each year, beginning on October 1, 2021. The 2.500% senior notes are redeemable at our option, in whole or in part, on or after January 1, 2031 at a redemption price of 100% of the principal amount on that date, plus accrued and unpaid interest, if any, to, but excluding the date of redemption. At any time prior to January 1, 2031, we may redeem all or a portion of the notes at a redemption price equal to the greater of (1) 100% of the principal amount of the notes to be redeemed and (2) the sum of the present value at the date of redemption of the remaining scheduled payments of principal and interest thereon to January 1, 2031, assuming the notes matured on January 1, 2031, discounted to the date of redemption on a semi-annual basis at an adjusted rate equal to the treasury rate plus 20 basis points, minus accrued and unpaid interest to, but excluding, the date of redemption, plus, in either case, accrued and unpaid interest, if any, to, but not including, the redemption date. The amount of the 2.500% senior notes, net of unamortized discount and unamortized debt issuance costs, included in the accompanying consolidated balance sheet was $487.9 million at September 30, 2021.
On August 13, 2015, CBRE Services issued $600.0 million in aggregate principal amount of 4.875% senior notes due March 1, 2026 (the 4.875% senior notes) at a price equal to 99.24% of their face value. The 4.875% senior notes are unsecured obligations of CBRE Services, senior to all of its current and future subordinated indebtedness, but effectively subordinated to all of its current and future secured indebtedness. The 4.875% senior notes are guaranteed on a senior basis by us. Interest accrues at a rate of 4.875% per year and is payable semi-annually in arrears on March 1 and September 1.
On September 26, 2014, CBRE Services issued $300.0 million in aggregate principal amount of 5.25% senior notes due March 15, 2025 (the 5.25% senior notes). On December 12, 2014, CBRE Services issued an additional $125.0 million in aggregate principal amount of 5.25% senior notes due March 15, 2025 at a price equal to 101.5% of their face value, plus interest deemed to have accrued from September 26, 2014. The 5.25% senior notes were unsecured obligations of CBRE Services, senior to all of its current and future subordinated indebtedness, but effectively subordinated to all of its current and future secured indebtedness. The 5.25% senior notes were jointly and severally guaranteed on a senior basis by us and certain of
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our subsidiaries. Interest accrued at a rate of 5.25% per year and was payable semi-annually in arrears on March 15 and September 15. We redeemed these notes in full on December 28, 2020 and incurred charges of $75.6 million, including a premium of $73.6 million and the write-off of $2.0 million of unamortized premium and debt issuance costs. We funded this redemption using cash on hand.
The indentures governing our 4.875% senior notes and 2.500% senior notes contain restrictive covenants that, among other things, limit our ability to create or permit liens on assets securing indebtedness, enter into sale/leaseback transactions and enter into consolidations or mergers.
On May 21, 2021, we released all existing subsidiary guarantors from their guarantees of our 2021 Credit Agreement, 4.875% senior notes and 2.500% senior notes. Our 2021 Credit Agreement, 4.875% senior notes and 2.500% senior notes remain fully and unconditionally guaranteed by CBRE Group, Inc. Combined summarized financial information for CBRE Group, Inc. (parent) and CBRE Services (subsidiary issuer) is as follows (dollars in thousands):
September 30, 2021
December 31, 2020 (1)
Balance Sheet Data:
Current assets$6,267 $3,307,147 
Noncurrent assets (2)
284,961 5,252,455 
Total assets (2)
291,228 8,559,602 
Current liabilities$9,798 $3,241,264 
Noncurrent liabilities1,381,499 1,884,629 
Total liabilities1,391,297 5,125,893 
Nine Months Ended
September 30,
20212020
Statement of Operations Data:
Revenue$— $9,410,167 
Operating (loss) income(1,725)207,270 
Net income22,142 188,518 
_______________________________
(1)Amounts include activity related to our subsidiaries that were still listed as guarantors for the period presented.
(2)Includes $274.4 million and $360.0 million of intercompany loan receivables from non-guarantor subsidiaries as of September 30, 2021 and December 31, 2020, respectively. All intercompany balances and transactions between CBRE Group, Inc., CBRE Services and the guarantor subsidiaries have been eliminated.
For additional information on all of our long-term debt, see Note 11 of the Notes to Consolidated Financial Statements set forth in Item 8 included in our 2020 Annual Report and Note 8 of the Notes to Consolidated Financial Statements (Unaudited) set forth in Item 1 of this Quarterly Report.
Short-Term Borrowings
We maintain a $3.15 billion revolving credit facility under the 2021 Credit Agreement and warehouse lines of credit with certain third-party lenders. For additional information on all of our short-term borrowings, see Note 11 of the Notes to Consolidated Financial Statements set forth in Item 8 included in our 2020 Annual Report and Notes 3 and 8 of the Notes to Consolidated Financial Statements (Unaudited) set forth in Item 1 of this Quarterly Report.
Off –Balance Sheet Arrangements
Our off-balance sheet arrangements are described in Note 10 of the Notes to Consolidated Financial Statements (Unaudited) set forth in Item 1 of this Quarterly Report and are incorporated by reference herein.
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Cautionary Note on Forward-Looking Statements
This Quarterly Report contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. The words “anticipate,” “believe,” “could,” “should,” “propose,” “continue,” “estimate,” “expect,” “intend,” “may,” “plan,” “predict,” “project,” “will” and similar terms and phrases are used in this Quarterly Report to identify forward-looking statements. Except for historical information contained herein, the matters addressed in this Quarterly Report are forward-looking statements. These statements relate to analyses and other information based on forecasts of future results and estimates of amounts not yet determinable. These statements also relate to our future prospects, developments and business strategies.
These forward-looking statements are made based on our management’s expectations and beliefs concerning future events affecting us and are subject to uncertainties and factors relating to our operations and business environment, all of which are difficult to predict and many of which are beyond our control. These uncertainties and factors could cause our actual results to differ materially from those matters expressed in or implied by these forward-looking statements.
The following factors are among those, but are not only those, that may cause actual results to differ materially from the forward-looking statements:

disruptions in general economic, political and regulatory conditions and significant public health events, particularly in geographies or industry sectors where our business may be concentrated;

volatility or adverse developments in the securities, capital or credit markets, interest rate increases and conditions affecting the value of real estate assets, inside and outside the U.S.;

poor performance of real estate investments or other conditions that negatively impact clients’ willingness to make real estate or long-term contractual commitments and the cost and availability of capital for investment in real estate;

foreign currency fluctuations and changes in currency restrictions, trade sanctions and import/export and transfer pricing rules;

disruptions to business, market and operational conditions related to the Covid-19 pandemic and the impact of government rules and regulations intended to mitigate the effects of this pandemic, including, without limitation, rules and regulations that impact us as a loan originator and servicer for U.S. Government-Sponsored Enterprises (GSEs);

our ability to compete globally, or in specific geographic markets or business segments that are material to us;

our ability to identify, acquire and integrate accretive businesses;

costs and potential future capital requirements relating to businesses we may acquire;

integration challenges arising out of companies we may acquire;

increases in unemployment and general slowdowns in commercial activity;

trends in pricing and risk assumption for commercial real estate services;

the effect of significant changes in capitalization rates across different property types;

a reduction by companies in their reliance on outsourcing for their commercial real estate needs, which would affect our revenues and operating performance;

client actions to restrain project spending and reduce outsourced staffing levels;

our ability to further diversify our revenue model to offset cyclical economic trends in the commercial real estate industry;

our ability to attract new user and investor clients;

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our ability to retain major clients and renew related contracts;

our ability to leverage our global services platform to maximize and sustain long-term cash flow;

our ability to continue investing in our platform and client service offerings;

our ability to maintain expense discipline;

the emergence of disruptive business models and technologies;

negative publicity or harm to our brand and reputation;

the failure by third parties to comply with service level agreements or regulatory or legal requirements;

the ability of our investment management business to maintain and grow assets under management and achieve desired investment returns for our investors, and any potential related litigation, liabilities or reputational harm possible if we fail to do so;

our ability to manage fluctuations in net earnings and cash flow, which could result from poor performance in our investment programs, including our participation as a principal in real estate investments;

the ability of CBRE Capital Markets to periodically amend, or replace, on satisfactory terms, the agreements for its warehouse lines of credit;

declines in lending activity of U.S. GSEs, regulatory oversight of such activity and our mortgage servicing revenue from the commercial real estate mortgage market;

changes in U.S. and international law and regulatory environments (including relating to anti-corruption, anti-money laundering, trade sanctions, tariffs, currency controls and other trade control laws), particularly in Asia, Africa, Russia, Eastern Europe and the Middle East, due to the level of political instability in those regions;

litigation and its financial and reputational risks to us;

our exposure to liabilities in connection with real estate advisory and property management activities and our ability to procure sufficient insurance coverage on acceptable terms;

our ability to retain and incentivize key personnel;

our ability to manage organizational challenges associated with our size;

liabilities under guarantees, or for construction defects, that we incur in our development services business;

variations in historically customary seasonal patterns that cause our business not to perform as expected;

our leverage under our debt instruments as well as the limited restrictions therein on our ability to incur additional debt, and the potential increased borrowing costs to us from a credit-ratings downgrade;

our and our employees’ ability to execute on, and adapt to, information technology strategies and trends;

cybersecurity threats or other threats to our information technology networks, including the potential misappropriation of assets or sensitive information, corruption of data or operational disruption;

our ability to comply with laws and regulations related to our global operations, including real estate licensure, tax, labor and employment laws and regulations, as well as the anti-corruption laws and trade sanctions of the U.S. and other countries;

changes in applicable tax or accounting requirements;

any inability for us to implement and maintain effective internal controls over financial reporting;

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the effect of implementation of new accounting rules and standards or the impairment of our goodwill and intangible assets; and

the other factors described elsewhere in this Quarterly Report on Form 10-Q, included under the headings “Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies,” “Quantitative and Qualitative Disclosures About Market Risk” and Part II, Item 1A, “Risk Factors” or as described in our 2020 Annual Report, in particular in Part II, Item 1A “Risk Factors”, or as described in the other documents and reports we file with the Securities and Exchange Commission (SEC).
Forward-looking statements speak only as of the date the statements are made. You should not put undue reliance on any forward-looking statements. We assume no obligation to update forward-looking statements to reflect actual results, changes in assumptions or changes in other factors affecting forward-looking information, except to the extent required by applicable securities laws. If we do update one or more forward-looking statements, no inference should be drawn that we will make additional updates with respect to those or other forward-looking statements. Additional information concerning these and other risks and uncertainties is contained in our other periodic filings with the SEC.
Investors and others should note that we routinely announce financial and other material information using our Investor Relations website (https://ir.cbre.com), SEC filings, press releases, public conference calls and webcasts. We use these channels of distribution to communicate with our investors and members of the public about our company, our services and other items of interest. Information contained on our website is not part of this Quarterly Report or our other filings with the SEC.
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Item 3.    Quantitative and Qualitative Disclosures About Market Risk
The information in this section should be read in connection with the information on market risk related to changes in interest rates and non-U.S. currency exchange rates in Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk” in our Annual Report on Form 10-K for the fiscal year ended December 31, 2020.
Our exposure to market risk primarily consists of foreign currency exchange rate fluctuations related to our international operations and changes in interest rates on debt obligations. We manage such risk primarily by managing the amount, sources, and duration of our debt funding and by using derivative financial instruments. We apply Financial Accounting Standards Board (FASB) Accounting Standards Codification (ASC) Topic 815, “Derivatives and Hedging,” when accounting for derivative financial instruments. In all cases, we view derivative financial instruments as a risk management tool and, accordingly, do not use derivatives for trading or speculative purposes.
Exchange Rates
Our foreign operations expose us to fluctuations in foreign exchange rates. These fluctuations may impact the value of our cash receipts and payments in terms of our functional (reporting) currency, which is the U.S. dollar. See the discussion of international operations, which is included in Item 2. “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under the caption “Items Affecting Comparability—International Operations” and is incorporated by reference herein.
Interest Rates
We manage our interest expense by using a combination of fixed and variable rate debt. Historically, we have entered into interest rate swap agreements to attempt to hedge the variability of future interest payments due to changes in interest rates. As of September 30, 2021, we did not have any outstanding interest rate swap agreements.
The estimated fair value of our senior term loans was approximately $761.6 million at September 30, 2021. Based on dealers’ quotes, the estimated fair value of our 4.875% senior notes and 2.500% senior notes was $684.0 million and $505.1 million, respectively, at September 30, 2021.
We utilize sensitivity analyses to assess the potential effect on our variable rate debt. If interest rates were to increase 100 basis points on our outstanding variable rate debt at September 30, 2021, the net impact of the additional interest cost would be a decrease of $5.7 million on pre-tax income and a decrease of $5.7 million in cash provided by operating activities for the nine months ended September 30, 2021.
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Item 4.    Controls and Procedures
Disclosure Controls and Procedures
Rule 13a-15(e) and 15d-15(e) of the Securities and Exchange Act of 1934, as amended, requires that we conduct an evaluation of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this Quarterly Report, and we have a disclosure policy in furtherance of the same. This evaluation is designed to ensure that all corporate disclosure is complete and accurate in all material respects. The evaluation is further designed to ensure that all information required to be disclosed in our SEC reports is accumulated and communicated to management to allow timely decisions regarding required disclosures and recorded, processed, summarized and reported within the time periods and in the manner specified in the SEC’s rules and forms. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. Our Chief Executive Officer and Chief Financial Officer supervise and participate in this evaluation, and they are assisted by members of our Disclosure Committee. Our Disclosure Committee consists of our General Counsel, our Deputy CFO and Chief Accounting Officer, our Chief Transformation Officer, our Chief Communication Officer, our Senior Officers of significant business lines and other select employees.
We conducted the required evaluation, and our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures (as defined by Securities Exchange Act Rule 13a-15(e)) were not effective as of September 30, 2021 due to the material weaknesses in internal control over financial reporting that were disclosed in our 2020 Annual Report.
Notwithstanding such material weaknesses in internal control over financial reporting, our management concluded that our consolidated financial statements in this Quarterly Report on Form 10-Q present fairly, in all material respects, the company’s financial position, results of operations and cash flows as of the dates, and for the periods presented, in conformity with U.S. GAAP.
Remediation
As previously described in Part II, Item 9A of our 2020 Annual Report, we continue to implement our remediation plans that address the material weaknesses in our internal controls over financial reporting. During the three months ended September 30, 2021, we pursued several activities to further our remediation efforts:
Continued to hold targeted trainings for employees identified through the monitoring program established in the previous quarter and completed control owner “certification” to promote awareness and underscore ownership and accountability;
Designed and implemented formal management review controls to enhance independent review including procedures to refine the level of precision in areas of revenue, journals, analytics, and account reconciliations;
Successful completion of design interviews for a substantial portion of controls which resulted in further risk assessments to refine and bolster the control environment; and
Enhanced the framework around proper design and implementation of key information technology controls supporting the business process and key reports.

Though further remediation efforts were made this quarter, the material weakness will not be considered fully remediated until the applicable controls operate for a sufficient period of time and management has concluded, through formal testing, that these controls are operating effectively.
Changes in Internal Control Over Financial Reporting
Except for changes made in connection with our implementation of the remediation efforts mentioned above, there have been no changes in our internal control over financial reporting during the fiscal quarter ended September 30, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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PART II – OTHER INFORMATION

Item 1.    Legal Proceedings

There have been no material changes to our legal proceedings as previously disclosed in our 2020 Annual Report.

Item 1A.    Risk Factors

There have been no material changes to our risk factors as previously disclosed in our 2020 Annual Report.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds
Open market share repurchase activity during the three months ended September 30, 2021 was as follows (dollars in thousands, except per share amounts):
PeriodTotal
Number of
Shares
Purchased
Average
Price Paid
per Share
Total Number
of Shares Purchased
as Part of
Publicly Announced
Plans or Programs
Approximate Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs (1)
July 1, 2021 - July 31, 2021— $— — 
August 1, 2021 - August 31, 2021237,118 96.18 237,118 
September 1, 2021 - September 30, 2021787,950 97.97 787,950 
1,025,068 $97.55 1,025,068 $161,737 
_______________________________
(1)During 2019, our board of directors authorized a program for the company to repurchase up to $500.0 million of our Class A common stock over three years, and during the third quarter of 2021, we repurchased $100.0 million of our common stock under this program. The remaining $161.7 million in the table represents the amount available to repurchase shares under the authorized repurchase program as of September 30, 2021.
Our repurchase programs do not obligate us to acquire any specific number of shares. Under these programs, shares may be repurchased in privately negotiated and/or open market transactions, including under plans complying with Rule 10b5-1 under the Exchange Act. The timing of any future repurchases and the actual amounts repurchased will depend on a variety of factors, including the market price of our common stock, general market and economic conditions and other factors.
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Item 6.    Exhibits
Incorporated by Reference
Exhibit No.Exhibit DescriptionFormSEC File No.ExhibitFiling DateFiled Herewith
2.18-K001-322052.107/29/2021
3.18-K001-322053.105/23/2018
3.28-K001-322053.103/27/2020
10.18-K001-3220510.107/13/2021
10.210-Q001-3220510.207/30/2021
10.310-Q001-3220510.307/30/2021
22.1X
31.1X
31.2X
32X
101.INSInline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document)X
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)X
_______________________________
+    Denotes a management contract or compensatory arrangement
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
CBRE GROUP, INC.
Date: October 28, 2021
/s/ EMMA E. GIAMARTINO
Emma E. Giamartino
Global Group President, Chief Financial Officer and Chief Investment Officer (Principal Financial Officer)
Date: October 28, 2021
/s/ MADELEINE BARBER
Madeleine Barber
Deputy Chief Financial Officer and Chief Accounting Officer (Principal Accounting Officer)
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